Part Time - Monday to Friday, School HoursCompetitive Hourly Rate - Immediate StartADMINISTRATION & CUSTOMER SUPPORTBUILT TOUGH.
BUILT LOCAL.
JOIN OUR TEAM.At ShedEx Mackay, we design and construct custom sheds, steel buildings, carports and outdoor structures across Mackay, the Whitsundays and Bowen Basin.From residential sheds and rural buildings through to commercial projects, we manage the complete process for our customers - from initial enquiry and design through to engineering, approvals, construction and handover.As our business continues to grow, we're looking for an experienced and highly organised Administration & Customer Support Officer to join our Mackay team.ABOUT THE ROLEYour responsibilities will include:Answering incoming phone calls and customer enquiriesManaging emails and general correspondenceAssisting with recent customer enquiries and maintaining customer recordsFollowing up customers, suppliers and subcontractorsPreparing and matching purchase orders to invoices and general documentationMaintaining accurate electronic job and project filesData entry and updating internal systemsCoordinating appointments, deliveries and site visitsAssisting with council, engineering and certification documentationLiaising with suppliers, subcontractors, engineers and certifiersGeneral accounts and administration supportSupporting the ShedEx team with day-to-day office requirementsABOUT YOUIdeally,



you'll have:2-3+ years' experience in administration, office coordination or a similar rolePrevious experience within construction, building, trades, engineering, equipment hire or another service-based industry would be highly regardedStrong Microsoft Outlook, Word and Excel skillsExperience with accounting or job management softwareGood general accounts administration knowledgeExcellent written and verbal communication skillsStrong attention to detail and accuracyConfidence dealing with customers over the phone and via emailThe ability to prioritise and manage multiple tasksA proactive approach - you see something that needs doing and get onto itThe ability to work independently while also being part of a close-knit teamTHE HOURSThis position is designed around school hours, 4-5 days per week - Monday to Friday.The exact start and finish times can be discussed with the successful applicant.If you've previously worked in a busy administration, accounts or construction office role and are now looking for meaningful work that fits around school hours, we'd particularly like to hear from you.Applicants must have the right to work in Australia and local/regional availability.
A pre employment medical National Criminal Check is required.
Sponsorship not available.
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📌 Administration & Customer Support (Queensland)
🏢 CiteCon
📍 Queensland