We're after an organised, reliable person to own our monthly billing, cost recovery, insurance renewals and day-to-day business support.
You'll run your own workload start to finish and keep things ticking behind the scenes.Please note: this is not an accounts (AR/AP) role.
There's no chasing payments or paying bills - we handle that separately.
This role is about billing preparation, reconciliation, renewals and admin.Who we areINS Consulting is a managed service provider (MSP) delivering IT, networking and security services to Australian businesses.
We're a small, down-to-earth team, part of a wider group that includes an electrical arm.
You'll have direct access to leadership and your work will make a visible difference.What you'll doMonthly billing & invoicingPrepare monthly invoicing for recurring managed-services clientsReconcile subscription costs (Microsoft 365, security, backup) so clients are billed accuratelyCheck ad hoc / labour time entries and follow up on anything missing or unclearCost recovery & on-chargingReview company card and supplier costs, and on-charge them to the right clientFlag anything unusual or unallocatedInsurance & compliance adminTrack and renew insurance policies (skilled indemnity,



WorkCover,vehicles etc)Keep policy documents organised and liaise with brokers as neededDirector & business supportKeep the Director's recurring tasks and deadlines on trackMaintain trackers and internal documentation, and help with general adminWhat we're looking forMust-havesAustralian citizen or permanent residentExperience in an MSP, IT services or technology business - you understand how managed-services billing and subscriptions workAdmin or billing-support experience - you've done invoicing or cost reconciliation and can work independentlyStrong attention to detail and a process-improvement mindsetConfident with spreadsheets, billing systems and financial dataTrustworthy and discreet with sensitive commercial informationNice-to-havesAutotask / Datto PSA (or similar - ConnectWise, Halo)Microsoft 365 and other IT related subscription experienceConnectBooster / Xero or similar billing/payment platformsManaging insurance renewals or compliance adminMarketing / Social media interestsWhat we offer$55,000-$65,000 + super (pro-rata for part-time)Room to go higher for the right person who can lend a hand with our marketing and social mediaReal ownership - you'll run your areas, not just follow instructionsFlexible hours - pick a consistent start/finish that suits (e.g. 8am-4:30pm to 9:30am-6pm)Part-time (4 days) or full-time (5 days) consideredInner-west location (West Footscray) with parking, a short walk to the train station, a great local café and green space nearbyLong-term growth as the business expands
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📌 Billing And Administration Coordinator (Melbourne)
🏢 INS Consulting
📍 Melbourne