We're looking for a reliable, capable and motivated person to join our small team in Helensvale.We value people who show up, work hard, take responsibility and can be counted on by the people around them.You don't need vehicle transport experience - we can teach you that.
What matters more to us is your work ethic, attitude, common sense, ability to learn and willingness to take ownership.You'll be helping customers with transport quotes and bookings, answering inbound calls and emails, coordinating jobs and solving day-to-day problems.As you learn the business, you'll be given more responsibility and independence.
We're looking for someone who wants to become a trusted, long-term member of our team, rather than simply looking for their next job.What You'll Be DoingAnswering inbound customer calls and emailsProviding vehicle transport quotes and assisting with bookingsFollowing up enquiries and helping convert them into bookingsCoordinating jobs with customers, carriers and depotsMonitoring bookings and following up when requiredManaging customer expectations around timing,



delays and changesResolving customer and operational issues professionallyTaking ownership of tasks and following them through to completionWhat We're Looking ForYou'll be a great fit if you:Are reliable and take your work commitments seriouslyHave a strong work ethic and positive attitudeTake pride in doing your job properlyCommunicate confidently and professionally by phone and emailLearn quickly and have good attention to detailUse common sense and think through problems before escalating themStay calm when dealing with difficult situations or customersTake initiative rather than waiting to be told what to doCan work independently once trainedWant a stable, long-term position and the prospect to grow with a businessImportant to KnowThis is a full-time, office-based position in Helensvale, Monday to Friday, 9:00am–5:00pm.It is not a hybrid or work-from-home role.We're a small team, so every person matters.
We're looking for someone who takes pride in being the person others can rely on and who wants to contribute.In return, when you demonstrate that you're capable and dependable, you'll be trusted with more responsibility, given greater independence and have the opportunity to become a key part of our team.What We OfferMonday-to-Friday hours with no weekend workConsistent working hoursIncreasing responsibility and independence as you developRecognition for people who show initiative and take ownershipThe opportunity to build a genuine long-term position within the business
#J-*****-Ljbffr

📌 Customer Service & Sales Coordinator (Gold Coast)
🏢 Car Transport Express
📍 Gold Coast