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"Administrator, Melbourne"Refine searchRegionAustralia 1LocationAustraliaVictoria 1CategorySales and Customer Service 1Work typeFull time 1BrandCruiseabout 1Apply now Refer a friend Job no: ******Brand: CruiseaboutWork type: Full timeLocation: VictoriaCategories: Sales and Customer ServiceAbsolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between?
Have a passion for turning travel dreams into unforgettable cruise adventures?
Cruiseabout is searching for cruiseenthusiasts to join our Doncaster store!
If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage.Let's turn your passion for cruise holidays into a rewarding career.Join the cruise revolution and CruiseIntoYourDreamJobwith us!
WhyYou'llLove Working HereBecause this isn't just a job, it's a crew you'll be proud to sail with.
You'll turn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins.
With epic travel perks, real career progression, and a culture our people rated 94% Great Place to Work®, you'll feel right at home from day one.
WhatYou'llBe DoingAs a Cruise Consultant, you'll be the expert guiding customers from "just dreaming" to "bon voyage!", creating cruise holidays they'll never forget.Quote, book, and invoice cruise bookings and packages with accuracy and flairAchieve monthly sales targets and KPIsDeliver outstanding service across walk-in, email, and phone enquiriesMaximise every prospect through upselling and cross-sellingMonitor and action all relevant mailboxes dailyMaintain strong product knowledge to confidently recommend the perfect cruiseYou're passionate, driven, and love working toward results,



especially when travel is involved.Proven customer service experience with exposure to sales targetsPrevious travel or cruise experience (preferred but not essential)GDS experience (preferred but not essential)The ability to thrive in a fast-paced environmentMotivation, organisation, and a love of exceeding expectationsWhat's InItForYou?
Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventuresSee the WorldIndustry travel discounts and eligibility for sponsored Familiarisation Cruises across the globeCruiseabout proudly scored an outstanding 94% in the Great Place to Work® survey—our people genuinely love what they do and who they work with!
Backed by Flight Centre Travel Group Australia, a certified Great Place to Work® (ANZ)We're an Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgroundsLearn & GrowAccess to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share planEndless Career OpportunitiesGrow your career across our global network—we proudly promote from withinCorporate health insurance discounts with BUPA, access to an internal gym, and wellness initiativesEmployee Assistance Program available for you and your familyAwards nights, team celebrations, and opportunities to attend global conferences (next stop: Bangkok ****!)Paid parental and volunteer leave, plus opportunities to support charities through Workplace GivingSustainability at the HelmWe're committed to protecting the oceans and the future of cruising through responsible and sustainable practicesOur Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.
Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.Let's turn your passion for cruise holidays into an unforgettable journey with us!
Join the cruise revolution and let's make waves together!
#CruiseIntoYourDreamJobLet's turn your passion for cruise holidays into an unforgettable journey with us!
Join the cruise revolution and let's make waves together!
#CruiseIntoYourDreamJob
#J-*****-Ljbffr

📌 Travel Consultant (Victoria)
🏢 Cruiseabout
📍 Victoria