Full-Time ongoing position, based at our Fairfield officeAnnual salary is $58,396 + 12% superOther benefits include:Regular performance feedback and performance review processSupportive environment and caring work culture with work/life balanceCultural DiversitySalary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professionaldevelopment, subscriptions and memberships, and briefcasesFlare Employee Discounts Program17.5% Annual Leave LoadingEmployee Assistance Program (EAP)AMES Australia acknowledges the traditional custodians of the lands and waters where we live and work.
We pay respect to their elders past, present and emerging.
*AMES Australia offers cultural, ceremonial, and representative leave to support Aboriginal and Torres Strait Islander employees in observing significant cultural practices, attending community meetings and ceremonies, and fulfilling official duties with the First Peoples' Assembly of Victoria.About the role:If successful, you will provides tailored and accurate administrative support to the SDMs, Employment Mentors and other site employees within the Employment Portfolio.
It works in conjunction with Employment Mentors to provide seamless service to jobseekers, reducing the number of administrative and monitoring activities.
This position may be a pathway to becoming an employment mentor with AMES Australia for people with no previous employment services experience or experience as an employment mentor.To be considered for this role, you will be able to demonstrate the following key selection criteria:To be willing to complete the Employment Services Skills SetGood interpersonal and communication skills, including the ability to communicate with a range of clients over the phone, face to face and/or in writingStrong computer skills,



including proficiency in the Microsoft Office Applications, i.e Word, Excel, and PowerPoint and knowledge of database applicationsAbility to take initiative, problem solve and take the extra mile to engage clientsStrong organisational and time management skills with willingness to learnExposure to financial processes, payments and/or petty cash managementAbility to work both independently and collaboratively as part of a team in a busy environmentAbility to communicate service requirements to job seekers whilst ensuring the delivery of excellent customer serviceDemonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES Vison and values and demonstrated commitment to quality and continuous improvement principlesApplications for this position will be accepted up to 6 PM on Wednesday, 26 August ****, however interviews and/or other selection processes will commence as suitable applications are received.About usAMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.AMES Australia is an Equal Chance Employer and abides by the Occupational Health and Safety Act.
Applicants must have the right to work in Australia.
All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).
AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.
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📌 Client Support Officer - Fairfield (New South Wales)
🏢 Ames Australia
📍 New South Wales