Sales - Membership Consultant (New South Wales)

Sales - Membership Consultant (New South Wales)

17 Aug
|
Virgin Active
|
New South Wales

17 Aug

Virgin Active

New South Wales

Posted Tuesday 4 August **** at 2:00 pm | Expires Saturday 5 September **** at 1:59 pmDrive sales, earn commission, deliver extraordinary experiencesIconic brand inspiring our Bondi Junction community to change lives through wellnessFull-time gig, free gym membership, discounted personal training, and more benefitsThe Virgin WayAt Virgin Active, our people are our special sauce.
We create experiences that members remember — and that starts with you.
In this role, you bring energy, ownership and personality to every interaction.
You take pride in what you do, support your team, and play your part in delivering a club experience that feels premium, welcoming and consistent — every member, every time.The impact you'll makeYou are on the frontline of the member experience.
You show up, take ownership and deliver your role to a high standard — supporting your team, your manager and your club to perform at its best.What success looks likeSuccess in this role comes from showing up consistently across five key pillars:1.
People ContributionYou contribute to a positive, high-performing team.Key accountabilities include :Show up with a positive attitude and strong work ethicTake accountability for your role and responsibilitiesSupport your teammates and contribute to a strong team cultureBe open to feedback and continuously improveCommunicate clearly and respectfullyYou understand how your role impacts club performance.Key accountabilities include :Deliver your role in a way that supports revenue and retentionPromote products, services or experiences where appropriateWork efficiently and productively during your shiftUnderstand how your actions contribute to club success3.
Operational ExcellenceYou deliver your role safely, consistently and to standard.Key accountabilities include :Follow all club processes, systems and safety requirementsComplete tasks accurately and on timeMaintain a clean, safe and well-presented environmentBe reliable, organised and prepared for your shiftRaise issues early and take action where appropriateYou deliver a premium member experience, every time.Key accountabilities include :Create welcoming, friendly and professional interactions with membersBe proactive in helping members and solving problemsRespond positively to feedback and service opportunitiesContribute to a seamless member journey across the club5.
Functional Excellence — SalesYou deliver your specific sales responsibilities to a high standard,



driving commercial performance through consistent execution, strong product knowledge and effective sales techniques.Key accountabilities include:Execute all stages of the sales journey, from lead generation through to conversion and onboardingConsistently achieve individual and team sales targets, including memberships and ancillary productsDemonstrate deep product knowledge across memberships, services and offers, confidently tailoring solutions to member needsApply effective sales techniques, including needs discovery, objection handling and closing, to maximise conversionProactively generate leads through both in-club and out-of-club engagement, including local area outreach, partnerships and community activationRepresent the brand externally, building awareness and generating interest through events, activations and networking opportunitiesDeliver engaging and personalised tours that reflect the Virgin Active brand and value propositionActively promote current campaigns, offers and promotions to drive sales outcomesMaintain accurate and up-to-date records in CRM systems, ensuring all interactions are loggedFollow structured sales processes, scripts and cadence to maximise conversion and consistencyActively follow up leads and enquiries, ensuring no opportunity is missedSupport membership retention through strong handovers and ongoing relationship buildingCollaborate with club teams to ensure a seamless member experience from first contact onwardTake ownership of your sales pipeline, managing priorities and performance end-to-endTo land this gig ... and your ongoing mindsetYou have > 1 year of relevant experience and flexibility to work a non-traditional schedule.You have aligned experience.
You know what it's like to work with a high-profile consumer brand and thrive on exceeding sales targets and delivering strong commercial outcomes.
You bring confidence in applying sales techniques, building relationships and creating demand both in and out of club.
Experience in the fitness, health or lifestyle industry is a bonus — A+ for you.You're pure heart.




You show up with care, kindness and respect.
You treat members and teammates well, stay calm under pressure and help create a positive environment for everyone around you.You see the big picture.
You understand that every interaction matters.
You know your role plays a part in the overall club experience and you take pride in getting the small things right.You expect growth.
You're open to learning, improving and trying new things.
You take feedback on board and look for ways to get better every shift.You value people.
You support your teammates, build positive relationships and contribute to a culture where people feel included, respected and motivated.You take ownership.
You don't wait to be asked.
You step in, follow through and take responsibility for your role, your tasks and the member experience.You don't shy away from tough conversations.
You communicate openly and respectfully.
If something isn't right, you raise it early and work towards a solution.What we offer youJoin one of the world's most iconic and purpose-led brands,changing people's lives for the better through wellness.Be part of a culture that champions wellbeing,inclusionand growth, where people are encouraged to bring their whole selves to work.Competitive performance incentives and a seat at the leadership table, giving you real influence, not just responsibility.Complimentary club membership for you and a workoutbuddy, so you can live the lifestyle you promote.Discounted personal training and wellbeing services to support your own health journey.
Exclusiveperksand discounts with our retail and lifestyle partners.Flexible working options that support real work–lifebalance, becauselifedoesn'tstop when you clock on.Paid parental leave, so you can focus on what matters most when welcoming your new little human.Ongoing personal and professional development, with learning pathways that help you grow your career, not just your role.24/7 confidential wellbeing support through our Employee Assistance Program.A workplace built around movement and wellbeing, where energy and community are part of your everyday.A fun, human culture – we believegreat resultscome from excellent energy,connectionand smiles, not just spreadsheets.Ready for a career r/evol ution?
Life's too short for boring jobs.
Ifyou'redriven by people,performanceand purpose, this is whereyou belong.
#J-*****-Ljbffr

📌 Sales - Membership Consultant (New South Wales)
🏢 Virgin Active
📍 New South Wales

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