Administration Officers- Full Time - Bathurst NSW
Psychsolutions Health and Wellbeing – Bathurst NSW
PsychSolutions Health & Wellbeing – Bathurst, NSWJoin a thriving, warm, and highly professional mental health practice supporting people across the lifespan.
PsychSolutions Health & Wellbeing is a rapidly growing multidisciplinary practice providing high-quality psychological and allied-health services across the Central West.
We're looking for a friendly, organised and proactive Administration Officer to become an integral part of our Bathurst team.
This is a wonderful chance to join a supportive, collaborative workplace where your role genuinely makes a difference in the lives of our clients and clinicians.
About the Role
The Administration Officer is the first point of contact for clients, referrers, and stakeholders.
You will provide exceptional customer service while ensuring our clinical team is supported to deliver high-quality care.
Key responsibilities include:
Reception & Client Support
Welcoming clients with warmth and professionalismManaging a busy reception environmentAnswering incoming calls and responding to emails promptlyScheduling appointments for multiple clinicians across varied calendarsProviding information to clients, families, schools, GPs, NDIS providers and support coordinatorsMaintaining confidentiality and sensitivity at all times




Administration & Practice Operations
Daily reconciliations, payments, invoicing and receiptingMedicare, DVA, NDIS and private billing processingManaging referrals, intake forms and client documentationMonitoring clinician waitlists and availabilityAssisting with room preparation and ensuring a welcoming practice environmentLiaising with clinicians, management and external partnersSupporting compliance processes and accurate record keepingGeneral office duties including filing, scanning and correspondence
About You
Warm, friendly and confident in working with people from all walks of lifeHighly organised with strong attention to detailAble to prioritise tasks in a fast-paced environmentProfessional, reliable and proactiveComfortable using practice management systems (experience with Best Practice or similar is desirable but not essential)Experienced in administration or reception—experience in allied health, medical, or psychology settings highly regarded
What We Offer
Supportive and inclusive team environmentCompetitive hourly rate based on experienceOpportunity for a long-term, meaningful role where your contribution truly matters
Applications Close: 21st August ****
Contact:Melissa TheobaldEmail: ******
Shortlisted applicants will be contacted for an interview.
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📌 Administration Officers- Full Time - Bathurst Nsw (New South Wales)
🏢 Psychological Solutions
📍 New South Wales