Jewellery Retail Assistant Manager - 2ICDiamond Vault is looking for an experienced and passionate Diamond & Jewellery Sales Consultant to join our team at our Runaway Bay showroom.This is more than a traditional retail sales role.
As manufacturing jewellers, we offer our clients the complete jewellery experience — from selecting the perfect piece from our collections to working alongside our on-site jewellers to bring a completely custom design to life.You will be the face of Diamond Vault, delivering exceptional personalised service, building genuine relationships and guiding clients through some of life's most special purchases.Daily social media posting.We are open to both full-time and part-time applicants for the right person.What You'll Be DoingWelcoming clients warmly and taking the time to understand their individual style, needs and budgetProviding expert guidance on diamonds, gemstones, precious metals and jewellery designShowcasing our jewellery collections and confidently explaining the quality, craftsmanship and value of each pieceWorking closely with clients to create custom-made jewellery, including engagement rings, wedding rings, remodelling and one-of-a-kind piecesGuiding clients through the entire custom design process, from initial ideas and stone selection through to the finished pieceCommunicating jewellery customisation options clearly and confidently, including design, settings, metals, sizing and stone selectionBuilding strong, long-term client relationships that encourage repeat business and referralsFollowing up with clients and maintaining relationships throughout their jewellery journeyProcessing sales transactions accurately and efficientlyAssisting with stock management and inventory controlMaintaining a beautiful, organised and visually appealing showroomHandling client enquiries and resolving any concerns professionally and promptlyWhat We're Looking ForProven experience in sales, preferably within jewellery,



luxury retail or another high-end customer service environmentA genuine passion for jewellery, design and creating memorable client experiencesExcellent communication skills and a natural ability to connect with peopleConfidence guiding clients through custom-made jewellery and ring designStrong attention to detail and excellent organisational skillsA customer-focused mindset with a commitment to exceptional serviceThe ability to work collaboratively within a close-knit teamConfidence using point-of-sale systems and retail technologyA polished and skilled presentationFlexibility to work retail hours, including weekends and public holidays when requiredPrevious jewellery experience is highly regarded; however, we are also interested in hearing from exceptional salespeople who have a genuine passion for jewellery and are eager to develop their industry knowledge.About Diamond VaultDiamond Vault is a local, family-owned and operated manufacturing jeweller based in Runaway Bay.We pride ourselves on offering something truly special — a personalised jewellery experience with our jewellers working on-site at the bench.
From beautiful ready-to-wear pieces to bespoke engagement rings, remodelling and completely custom designs, we bring our clients' ideas to life under one roof.Our team is energetic, passionate and professional, and we have created a workplace where people are encouraged to grow, learn and develop their skills.With many years of trade experience behind us, our focus has always remained the same: exceptional craftsmanship, genuine relationships and the highest level of customer satisfaction.What We OfferComprehensive training and ongoing development in diamonds, jewellery and salesThe opportunity to work closely with experienced on-site jewellersHands-on exposure to custom jewellery design and manufacturingStaff discounts across our beautiful jewellery collectionsA supportive, collaborative and energetic team environmentOpportunities to grow your knowledge and develop your career within the jewellery industry
#J-*****-Ljbffr

📌 Jewellery Retail Assistant Manager - 2Ic (Gold Coast)
🏢 @
📍 Gold Coast