Department of Families, Fairness & Housing VIC – Greater Shepparton VICThe Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live asafe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+equality, veterans, women and youth.
The work we do benefits thousands of Victorians, particularly those who aredisadvantaged and vulnerable.We work in a variety of community-based settings, including people's homes, residential facilities and secure settings acrossmetropolitan, rural and regional Victoria.We are committed to developing and supporting a workforce that is well equipped and highly motivated.
All jobs can beworked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diversebackgrounds and abilities.If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as largeprint), please don't hesitate to get in touch with the contact person listedon the ad.THE ROLEThe Team Leader guides and manages teams focused on planning and delivering 'front line' housing services.
A key priority is ensuring high quality client service for those seeking housing assistance or living in public housing.This role also involves meeting organisational goals, service standards, budget targets,



stakeholder expectations, and client needs.
Operating in a dynamic environment, the Team Leader must understand the context, make sound decisions, achieve outcomes, and build robust relationships with both internal and external stakeholders.The Team Leader will operate at a level consistent with the Victorian Public Service 5.1 Grade Descriptors and Value Range Standard Descriptors as set out in the Victorian Public Service Enterprise Agreement.ACCOUNTABILITIES INCLUDELead a team of housing staff that support applicants/renters on behalf of the department, including work allocation, human resource and performance and reporting management consistent with the organisational goals and values.Effectively supervise and provide leadership to a team(s) by:modelling behaviours integral to good people management and departmental valuessupporting individuals to achieve their potential while maximising their contribution to achieve their goals and outcomeswhere relevant, support specific improvement objectives in annual improvement plans relating to the area of responsibilitybuilding and maintaining positive relationships with peers and stakeholders across the organisation.Manage, interpret and apply business plans and policies in own area of responsibility and provide advice to others on design and implementation issues.
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📌 Team Leader Housing Operations (Victoria)
🏢 Department Of Families, Fairness & Housing Vic
📍 Victoria