Primary DetailsTime Type: Full timeWorker Type: EmployeeMelbourne or Parramatta12-month fixed term contract opportunity, full-time hoursHybrid working – a mix of in office and work from homeThe opportunityThis is a unique opportunity to play a key role in the transition and ongoing management of QBE's Trade Credit & Surety portfolio following its divestment to Swiss Re.
In this 12-month contract, you'll lead a high-profile business transition while shaping the future management of the portfolio.
You'll also oversee a portfolio of underwriting agencies, providing governance support and partnering with stakeholders across Claims, GSSC, Finance, Operations and Swiss Re.
Combining project leadership, technical claims expertise and strategic stakeholder engagement, this role offers the opportunity to make a meaningful impact across the business.About QBEAt QBE, we get to the heart of what matters for our customers.
And we do it all with a human touch.We're an international insurer with more than 13,000 people working across 26 countries – which means we're big enough for your ambitions, yet small enough for you to make a real impact.
It's an exciting time.
We're building momentum towards our vision to become the most consistent and innovative risk partner.What if you could have a positive impact – at work and in the world?
As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind.Your current roleLead the transition of the back-book claims and payments portfolio, ensuring readiness across people, processes and systemsManage QBE's obligations under the Back-Book Management Agreement and oversee the ongoing run-off portfolioPartner with Swiss Re to manage Trade Credit & Surety claims, governance, reporting and performance outcomesApprove claims payments,



oversee litigation matters and ensure compliance with governance requirementsAct as the subject matter expert for Trade Credit & Surety across Claims and OperationsManage relationships with external underwriting agencies, driving performance, governance and continuous improvement initiativesAnalyse customer, regulatory and operational outcomes to identify trends, risks and improvement opportunitiesPartner with internal and external stakeholders to deliver strong business and customer outcomesAbout YouExperience in claims management, ideally across complex portfolios, transitions or run-off booksProven ability to deliver projects, manage change and operate effectively in business transition environmentsTechnical expertise in Trade Credit, Surety, Financial Lines or Specialty Claims (desirable)Strong stakeholder management skills, with the ability to lead, influence and collaborate across teamsCommercially minded, with a focus on governance, operational delivery and achieving outcomesExcellent communication, analytical and problem-solving skills, with the ability to work strategically while remaining hands-on when neededBenefitsWe offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.
As a QBE employee you will have access to and benefit from:'Hybrid Working' – a mix of working from home and in the office to enhance your work/life balanceFree holistic wellbeing coaching,



nutritional, confidential counselling, financial and legal advice18 weeks' gender-equal flexible leave for all new parents, including paid superTo learn more about benefits of working with us, click here .
Rewards & RecognitionWe value our employee's experience with us and are proud to have been recognised for the following awards:**** Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program**** Most Inclusive Workplace at the Australian HR Institute (AHRI) AwardsRanked in the top ten in the AAGE Top Graduate Employers **** for medium sized program as voted by graduatesTo learn more about our achievements, click here .
Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.Your career.
At the heart of it.QBE recognises the value of diverse perspectives and experience.
We are committed to an inclusive workplace where everyone feels valued and respected for who they are.
If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at SkillsBrokerage Services, Claims Administration, Claims Settlement, Communication, Critical Thinking, Customer Value Management, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Process Improvements, Risk Management, Sound Judgment, Stakeholder Management, Strategic ManagementApplication Close Date: 04/09/2026 11:59 PMEqual Employment OpportunityQBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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📌 Claims Project Lead – Trade Credit & Surety (New South Wales)
🏢 Qbe Insurance
📍 New South Wales