Medical Receptionist – Position AvailableMedical Receptionist – Position AvailableAbout UsSkinGP is a leading skin cancer clinic committed to providing exceptional patient care through early detection, diagnosis, and treatment of skin cancer.
Our contemporary, purpose-fitted out clinic in Glen Iris offers a professional, supportive, and patient-centered environment, equipped with the latest technology and designed to deliver an outstanding patient experience.As our Glen Iris clinic continues to grow, we are seeking an experienced and motivated Medical Receptionist to join our friendly team and contribute to the delivery of high-quality healthcare services.The RoleWe are looking for a professional, enthusiastic, and highly organised Medical Receptionist who is passionate about patient care and exceptional customer service.This is a part-time position, working 3 days per week (8:00am to 5:30pm), totaling 27 hours per week.As the first point of contact for our patients, you will play a vital role in creating a welcoming experience while supporting the smooth day-to-day operation of the practice.Key responsibilities include:Greeting patients and visitors in a warm, professional mannerManaging incoming and outgoing phone callsScheduling, confirming, and coordinating appointments and proceduresAssisting patients with enquiries and providing exceptional customer serviceProcessing payments, invoicing, receipting, and preparing quotesMaintaining accurate patient records and administrative documentationSupporting general reception and administrative dutiesAdhering to practice policies, procedures,



and privacy requirementsWorking collaboratively with doctors, nurses, and fellow reception staffKey Selection CriteriaTo be successful in this role, you will have:Previous healthcare reception experience (essential)Experience with Best Practice software (highly regarded)Excellent written, verbal, and interpersonal communication skillsOutstanding organisational skills and attention to detailThe ability to multitask and remain calm under pressureA positive, friendly, and professional mannerStrong customer service skills and a patient-first approachUnderstanding of patient confidentiality and privacy legislationThe ability to work both independently and as part of a teamPrevious experience in healthcare reception is essential.
This position requires on-site attendance.What we can offer:Above-award remuneration, based on experienceA modern, purpose-built clinic in a convenient Glen Iris locationA supportive, collaborative, and professional team cultureComprehensive onboarding and ongoing trainingOpportunities for career progression and professional developmentThe chance to join a growing, multi-site organisation dedicated to excellence in skin cancer medicine and patient careTraining RequirementsThe successful applicant will be required to attend our Woodend clinic for an initial two-week onboarding and training period.
This hands-on training will provide comprehensive exposure to SkinGP's systems, processes, and patient care standards, ensuring a smooth transition into the role at our Glen Iris clinic.
Following the completion of training, the position will be based at our Glen Iris location.
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📌 Medical Receptionist – Position Available (Melbourne)
🏢 SkinGP
📍 Melbourne