At Uniting AgeWell, we support older people to live with choice, independence and dignity.
Through our community and residential services across Victoria and Tasmania, we help older people stay connected to their communities and continue living the life they choose.With more than 5,500 employees and 600 volunteers, we are committed to delivering high-quality care and services that make a genuine difference.Our culture is built on our BEST philosophy - Believe, Excel, Support and Trust - and guided by our values of Kindness, Respect, Integrity, Innovation and Inclusion.Why choose Uniting AgeWellAbove award hourly ratesSalary packaging benefit up to $15,900 + $2,650 annuallyAnnual Leave loadingCareer pathways, education and training opportunitiesComprehensive Employee Assistance Program available 24/7 for our staffEnhanced Parental Leave optionsLocation options - move within our Uniting AgeWell network (Victoria and Tasmania)Not for profit, values-based organisationAbout the roleWorking within the Loddon Mallee North Support at Home Program, you will be based in our Kerang office and play a key role in supporting older people to live independently in their own homes.As a Care Advisor, you will manage a caseload of clients, working closely with them, their families and support networks to identify goals, develop personalised care plans and coordinate services that promote wellbeing, choice and independence.Duties may include:Building trusted relationships with clients and their families through regular contact and supportConducting assessments and developing personalised care plans that promote independence, wellbeing and choiceReviewing and adjusting care plans as client needs changeCoordinating services and referrals to ensure seamless, client-focused careSupporting clients to make informed decisions about their services,



goals and budgetsMonitoring client wellbeing and identifying emerging risks or support needsWorking closely with health professionals and community services to achieve positive outcomesManaging a diverse caseload while maintaining accurate records and documentationResponding to client feedback, incidents and concerns with professionalism and empathyDelivering exceptional customer service while supporting older people to live independently at homeAbout youYou are passionate about supporting older people to live independently and achieve their goals.
You enjoy building meaningful relationships, navigating complex situations and delivering high-quality, person-centred support.We're looking for someone with:Experience managing client caseloads and delivering person-centred, goal-focused support within the aged care, health, community services, allied health or disability sectorsExperience conducting assessments, developing care plans, coordinating services and reviewing client outcomesA strong understanding of Consumer Directed Care principles and person-centred practiceExcellent communication and relationship-building skills, with the ability to work collaboratively with clients, families, health professionals and service providersStrong organisational skills and the ability to manage competing priorities while maintaining accurate records and documentationA sound understanding of compliance, privacy, safety and skilled responsibilities within a care environmentThe ability to work independently while contributing positively to a collaborative team environmentA commitment to our BEST philosophy of Believe, Excel, Support and TrustYou must have, or be willing to obtain:Current First Aid and CPR certificatesA Victorian Driver LicenceAccess to a reliable, registered and insured vehicle for work-related travelA Victorian Working With Children Check (Employee)Current and ongoing flu vaccinationA National Police CheckWe warmly welcome applications from Aboriginal and Torres Strait Islander peoples.Help older people live well with choice and dignity - choose a career with heart.
#J-*****-Ljbffr

📌 Care Advisor (Victoria)
🏢 Uniting Agewell
📍 Victoria