Grade: 7/8Salary range: $116,981-$129,492+ superannuation and leave loadingDuration: temporary full time role for up to 6 monthsLocation: Hybrid with an in-office requirement 2 days a week in Sydney, McKell.
This may be subject to change in line with DCS workplace policiesCreate engaging content and manage digital channels that connect people across NSW Telco Authority.
We are seeking a creative and detail oriented communications professional to manage digital channels, develop engaging content and support internal and external communications across NSW Telco Authority.About the teamThis role sits within the Channels and Content team in the NSW Telco Authority.The team manages key internal and external communication channels and creates engaging, fit‐for‐purpose content that keeps staff and customers informed, connected and aligned with our brand.
The team also provides strategic advice on all staff communications, ensuring the effective timing, flow and presentation of content across channels.Your responsibilities will includeManaging NSWTA's LinkedIn presence, including content planning, publishing and performance monitoringGathering and maintaining channel performance data to support reporting and continuous improvementSupporting Viva Engage content and community engagement, including advice to internal stakeholdersWriting and publishing TelcoNet articles and internal communications contentSupporting event photography and identifying content opportunities that showcase NSWTA's work and peopleAssisting with website updates, digital screens and other publishing activitiesEnsuring all content is accurate, audience‐appropriate, accessible and on brandSupporting content creation, community engagement and optimisation across channels to enhance reach and impactTo be successful in this role you will haveStrong writing and editing skills, with the ability to produce clear,



engaging and audience‐focused contentExperience managing digital or social media channels, including content planning and publishingStrong judgement and attention to detail, particularly in reviewing and publishing contentThe ability to work collaboratively and manage multiple priorities in a fast‐paced environmentStrong communication skills and the ability to engage effectively with stakeholdersNice to haveExperience with internal communications platforms (e.g. SharePoint, Viva Engage)Basic photography or visual content skillsFamiliarity with website content management systemsExperience working within government, corporate or brand‐led communications environmentsA talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements.
This role may require additional enhanced security vetting.About NSW Telco AuthorityNSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.We lead and coordinate whole‐of‐government connectivity strategy to bridge the digital divide and help keep people and places safe.NSWTA operates as a standalone Statutory Authority within the Department of Customer Service.




We promote flexibility and we will consider part time, job share and other versatile arrangements.We're proud of our customer‐centric, people‐first culture and it is key to the success of our fast‐moving, high‐performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people.
We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.For more information, go to NSW Telco AuthorityClosing Date: 9:59am Monday 17th AugustCareers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
Come join us and influence the future of our great state.Belong in our diverse and inclusive workplaceThe strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process.
If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact .
For more information, please visitInformation on some of the different types of disabilitiesInformation on adjustments available for the recruitment process
#J-*****-Ljbffr

📌 Social Media Advisor (New South Wales)
🏢 NSW Telco Authority
📍 New South Wales