Cubic Group is recruiting a Customer Service Representative to manage inbound calls and emails, delivering accurate information and advice to customers.
You will operate within a team-focused setting, uphold service levels, and handle a range of customer inquiries with professionalism.
The role requires robust numeracy and communication skills, the ability to resolve issues swiftly, and adherence to established processes and KPIs.
Rotational shifts, including overnight, may apply.
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📌 Transit Customer Advocate & Service Pro (New South Wales)
🏢 Cubic Group
📍 New South Wales
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