ICT Support Officer | Service Desk & Microsoft
Provide frontline ICT support across hardware, software, networks, accounts and devices in a Microsoft on-premises and cloud environment.
This is a full-time, 100% office-based role in Barton, ACT.
Location:
Barton, ACT
Work Arrangement:
Full-time onsite – 100% office based
Contract Duration:
3 months with one 3-month extension option
Security Clearance Requirement:
Current Baseline clearance at minimum
Closing Date:
Monday, 31 August **** at 11:59pm Canberra time
Essential Tasks
Provide frontline ICT support for hardware, software, network, account and device issues.
Triage, resolve and escalated service requests and incidents in line with service levels.
Administer user accounts, systems, devices, software and ICT asset records.
Support ICT projects, upgrades,



testing, rollouts, cyber security controls and patching.
Key Criteria
Demonstrated ICT support experience in an Australian Government or Commonwealth environment.
Solid troubleshooting skills across Microsoft on-premises and cloud environments.
Ability to analyse ICT issues, identify risks and develop practical solutions.
Strong communication, stakeholder engagement and ability to manage competing priorities.
YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE.
Due to the nature of this environment, candidates must hold a current Baseline (or higher) clearance.
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📌 Ict Support Officer (Canberra)
🏢 Compas PTY
📍 Canberra