Retail TechnologySupport / Assistant
Looking for a role where you can
own your work, solve problems, and make an impact
?
We're hiring a
Retail Technology Assistant
to help onboard stores to our loyalty program, integrate POS systems, and support retail technology operations.
What You'll Do
Lead store onboarding
– Set up and integrate new stores into our loyalty system.
Manage POS & API integrations
– Ensure smooth connections between systems and troubleshoot issues.
Work with vendors
– Oversee IT aspects of vendor onboarding and manage timelines.
Support & problem-solve
– Identify and fix technical issues quickly.
Bridge the gap
–
Communicate clearly and confidently
with both technical and non-technical teams.
Document & improve
– Maintain clear technical guides and suggest system improvements.
What You'll Need
Experience in
technology support, integrations, or a similar role
.
Understanding of
APIs, POS systems,



and app development processes
.
Strong communication skills
– Able to explain technical details in simple terms.
Problem-solving and project management skills
– Ability to handle multiple tasks and meet deadlines.
Ability to
work independently
and take ownership of tasks.
Experience creating and maintaining
technical documentation
.
Why Join Us?
Hybrid work
– 2 days on-site, the rest remote.
Career growth
– Training, development, and clear progression paths.
Autonomy & impact
– Be the go-to expert in this role.
Occasional domestic travel
– Get hands-on with integrations.
This is an prospect to
own a key role
in retail technology while growing your career.
If you're tech-savvy, a great communicator, and love solving problems,
apply now!
#J-*****-Ljbffr

📌 Retail Technology Support (Melbourne)
🏢 Morgan Consulting
📍 Melbourne