K'ĀYA, Melbourne's first
all-in-one
Health and Wellness destination, is seeking an experienced and driven Membership Advisor to join our team at our
brand-new Chadstone location
.
This is a rare opportunity to be part of a current club from the very beginning. We've already been inundated with interest prior to opening, and we're expanding our team to ensure every prospective member receives the premium experience K'ĀYA is known for.
Based within Chadstone Shopping Centre, you'll be immersed in a high-energy, fast-paced environment surrounded by a style-conscious clientele.
This role extends beyond membership sales, with a strong focus on
corporate relationships and business development.
It's about building, nurturing, and maintaining meaningful connections both within the club and across the wider business community.
At K'ĀYA, you're not just selling memberships, you're guiding people into a new way of living, representing a brand built on trust, care, and long-term wellbeing.
Duties & responsibilities:
Drive growth and expansion of the group by identifying and pursuing new business opportunities and mutually beneficial strategic partnerships
Develop innovative strategies to maximise market penetration and revenue generation
Build genuine relationships with guests, members and key corporate stakeholders to drive both business growth and member engagement
Listen to individuals' stories to understand their unique needs and offer the most suitable membership options and/or corporate packages
Take a relationship-focused approach, centred around authentic support for members and corporate organisations
Guide people towards a membership option that supports their physical and mental wellbeing
Take ownership of your connections, your day and ultimately your success
Experience & attributes:
Proven track record of success in prior Sales positions (preferably 2+ years)




Background in Business Development, B2B, B2C and community outreach
Strong initiative and a proactive approach to nurturing and maintaining your client base, including corporate partnerships and joint ventures
Excellent planning, organisational, time management, follow-up, execution skills
Previous health club or service-based industry experience is advantageous, though non-essential
Driven to grow personally and professionally
Comfortability in a bustling environment
Keen customer service skills with a person-centred mindset and a passion for wellness
The perks we offer:
In-house health & wellness programs and seminars
We trust you to own your role, working autonomously, flexibly, and creatively, while we provide you support whenever needed
Ongoing mentoring and development to help you excel and thrive in your role
Growth opportunities with the company as we prefer to promote internally, and expand into opening new clubs
Access to exclusive employee benefits from our partners
Inclusive and supportive work culture without ego
New ideas or ways to improve are always encouraged, everyone's opinion treated equally
Opportunities to teach or instruct if that is something you desire!
About K'ĀYA
Established in ****, K'ĀYA is Melbourne's first all-in-one health and wellness destination, offering over 350 traditional Pilates Reformer, Yoga, Barre, Fitness Circuit and Spinning classes each week, alongside dedicated cardio and weights zones — all within a premium, considered environment.
With other locations in Prahran and Emporium Melbourne (CBD), K'ĀYA continues to evolve as a place where movement, recovery and community come together.
At K'ĀYA, we believe well-being extends beyond the studio. Our culture is grounded in care, trust and intention.
We support a way of working that allows you to perform at a high level while maintaining balance across your health, family and personal growth.
#J-*****-Ljbffr

📌 Membership Sales Advisor (Victoria)
🏢 Kaya Health Clubs
📍 Victoria