Department: Aboriginal Services Unit – Newcastle NSW
$87,199 - $95,482 a year
2d ago , from Department of Communities and Justice NSW
Aboriginal Client & Community Support Officer
Location – Newcastle
Employment type – Ongoing full-time role
Salary -
$87,****** - $95,****** pa, plus superannuation and leave loading
This position is open to Australian Aboriginal and Torres Strait Islander people only
Your role
This is a outstanding opportunity for candidates to assist in helping Aboriginal people who come before the justice system. They will be part of a multi-disciplinary team and is responsible for supporting Aboriginal and Torres Strait Islander clients who come before the local court
What you'll do
The Aboriginal Client & Community Officer will be Working with Aboriginal & Torres Strait Islander clients, making culturally appropriate referrals and advocating on their behalf.
Developing and maintaining cooperative working partnerships with key internal and external stakeholders, including Aboriginal & Torres Strait Islander specific services, Aboriginal Community Controlled Organisations, and other government and nongovernment service providers.
The Aboriginal Services Unit (ASU) delivers specialised services to frontline clients and community through the Circle Sentencing program, Aboriginal Community Justice Groups and our service delivery in local courts. We also influence diversion strategies, projects and policy development through our informed and expert knowledge of Aboriginal people experiencing the NSW justice system as victims and offenders
ASU works to build pathways to justice for Aboriginal people and achieves this through:
Providing high-quality services and support to Aboriginal offenders and victims at court.
Commitment to improving customer experiences through our service delivery.
Collaborating with key internal and external DCJ stakeholders to design and implement culturally responsive approaches to addressing overrepresentation in the criminal justice system.




Designing and implementing programs in courts to target Aboriginal people's offending.
Working with Aboriginal communities to develop local solutions to contribute to safer local communities.
Helping build the evidence base about 'what works' with Aboriginal offenders.
Using technology to support service delivery and assist clients in maintaining contact with families while in custody.
What we're looking for
In addition to the essential requirements outlined in the role description, the ideal candidate will have/be:
A motivated person who is passionate about helping their mob and making a real difference.
Someone who brings strong, well-developed skills in the area of exceptional communication, listening and advocacy skills with Aboriginal people, connecting Aboriginal people with culturally appropriate services.
Strong time management and prioritisation, particularly in busy court lists
Ability to maintain accurate records and reports
Strong cultural competence
Ability to provide cultural guidance within multidisciplinary teams.
Knowledge of the Hunter Local Aboriginal communities, services, and referral pathways
Able to demonstrate the ability to:
Build trusting, respectful relationships with Aboriginal clients and families
Remain calm, professional, and supportive in highly emotional or complex situations
Advocate strongly while respecting legal boundaries and court processesShow resilience, self‐care awareness, and emotional intelligence
Model professionalism, accountability, and cultural integrity
Download the role description.
As an Identified role, this position is open only to Aboriginal and/or Torres Strait Islander persons, Australia's First Nations people
Where a position is identified,



an applicant's race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act ****.
There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:
Confirmation of Aboriginality form
Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:
is of Aboriginal and/or Torres Strait Islander descent, and
identifies as an Aboriginal and/or Torres Strait Islander person, and
is accepted as a such by the Aboriginal and/or Torres Strait Islander community.
For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
Applications close
Applications close Sunday, 23 August **** at 11:59 pm AEST.
Thank you for your interest in this role. We look forward to receiving your application.
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more:
The careers site currently promotes this service on the 'Discover roles with DCJ in regional NSW' page.
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📌 Aboriginal Client And Cso (New South Wales)
🏢 Department: Aboriginal Services Unit
📍 New South Wales