Amazon Web Services is seeking a Senior Delivery Consultant for Amazon Connect within AWS Skilled Services. The role focuses on helping enterprise customers migrate and transform call centers to the AWS cloud, delivering on-site engagements and scalable reference architectures.
You will lead discovery, define packaged offerings, and guide customer teams through modernization of processes, tooling, and integration with CRM and WFM platforms.
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📌 Senior Cloud Contact Center Delivery Lead (New South Wales)
🏢 Amazon Web Services
📍 New South Wales
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