Do you thrive on making things happen and bring energy in everything you do?
We're looking for an organised, proactive and tech-savvy Administration & Service Coordinator to become the operational backbone of our growing business.
This is far more than a traditional administration role. You'll coordinate jobs, manage critical business systems, maintain ISO documentation and compliance registers, support clients and help drive continuous improvement across the business.
If you're someone who likes variety, enjoys improving processes and takes pride in keeping everything organised, we'd love to hear from you.
About us:
EIR Building and Maintenance is a proud, locally owned and operated business with over 30 years' experience specialising in various aspects of the construction industry, including construction, alterations, renovations and comprehensive maintenance services.
We're a dedicated team that combines skill, experience, and strong local knowledge to deliver high-quality solutions tailored to our unique client needs. Our capabilities extend to diverse environments, including out-of-hours projects, industrial and government facilities.
The role:
Reporting directly to our leadership team, you'll become the central coordination point for a wide range of operational and administrative functions across the business. Hours are typically 7:00am to 3:30pm (flexibility in start and finish times available for the right person).
Key responsibilities include:
ISO, Compliance & Document Control
Maintain ISO **** & ***** documentation, registers and compliance records
Manage document control processes and quality systems
Support audits and continuous improvement initiatives




Ensure business records remain accurate and up to date
Systems & Process Improvement
Manage ClickUp workflows and business systems
Support CRM administration and data integrity
Drive process improvements through technology, automation and AI
Assist with the implementation of new systems and workflows
Service Coordination & Operational Support
Coordinate service and maintenance works, trades and schedules
Support project delivery and day-to-day operations
Liaise with clients, suppliers and subcontractors
Keep jobs progressing and stakeholders informed
Customer Service & Administration
Act as a key contact for clients and stakeholders
Manage enquiries, phone calls and service bookings
Deliver exceptional customer service and communication
Provide general administrative support across the business
Our ideal applicant:
Robust administration, coordination or operations experience
Excellent attention to detail and organisational skills
A proactive, solutions-focused mindset
Strong customer service and communication skills
Confidence using technology and business systems
Highly regarded:
Experience with ISO systems, compliance or document control
Experience maintaining registers and quality systems
ClickUp, CRM or project management software experience
Construction, maintenance or trade industry experience
Experience or an interest in AI and business automation
Why Join Us?
Be part of a growing business
Work directly with the leadership team
Genuine opportunity to shape systems and processes
Variety and responsibility from day one
Exposure to emerging technology and AI initiatives
Supportive team environment
Growth opportunities opportunities as the business expands
#J-*****-Ljbffr

📌 Administration And Service Coordinator (New South Wales)
🏢 Seed HR
📍 New South Wales