Home cooking company has an exciting opportunity to join our first ever retail store in Australia. This role will suit Sales Assistants with a passion for cooking and kitchen appliances. Casual flexible hours or the opportunity for part-time work.
Job Responsibilities
Assist customers in finding products that meet their needs and preferences.
Explain the features and benefits of our cooking products to customers to encourage informed purchasing decisions.
Actively promote our products and upsell complementary items to increase sales.
Ensure thorough knowledge of all our products available in the store, including new launches and product blockbusters.
Provide excellent customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
Process sales orders accurately.
Maintain a clean, organized, and visually appealing store and product displays.
Restock shelves and replenish inventory to ensure product availability and best placement.




Monitor stock levels and assist with inventory management and stock-takes.
Handle customer returns, exchanges, and refunds in line with store policies.
Skills and Experience
2 plus years retail experience
Positive communication and selling skills
Passion for cooking highly desirable
Good learning agility to quickly comprehend a wide range of products along with their features and benefits, enabling effective communication with customers
Teamwork skills to collaborate with colleagues
Time management and multitasking abilities to handle busy periods and competing priorities efficiently
Problem-solving skills to resolve customer complaints and operational issues quickly and effectively.
A positive, proactive, and solution-oriented attitude, essential for delivering exceptional customer service and fostering a welcoming and supportive environment.
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