Customer Service Representative (Driver)
Deliver Quality Cars. Represent Compass. Help Keep Customers Moving.
We're looking for reliable, customer-focused drivers to join our team. You'll deliver and collect vehicles, ensure they're spotless, and create a great handover experience — all while helping customers get back on the road after an accident.
About Compass
Since ****, Compass has been the market leader in accident replacement vehicles. Our mission is simple:
Reduce the Inconvenience
for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better.
We live our values every day:
Care & Passion
– to deliver outstanding service the way we'd want to be treated
Courage
– to be empowered and make informed decisions
Can Do
– a proactive mindset focused on solving problems and improving
Trust
– to be counted on to do the right thing in all relationships
What You'll Be Doing
You'll play an important role in delivering clean, well-prepared vehicles and creating a seamless experience for our customers. Your responsibilities will include:
Drivingvehicles to and from customer locations using GPS and traffic apps
Delivering, collecting, washing, and preparingvehiclespercompany procedures and standards
Conductingvehicle inspections and reportingfaults, damage, or maintenance requirements




Followingsafety, traffic, and vehicle care protocols
Workingwith your branch team to support daily schedules and customer needs
What You'll Bring
A robust focus on customer service — any industry experience welcome
Good communication, reliability, and team spirit
Physically fit and able to wash, clean, and move vehicles safely
Well-presented and professional in appearance
Confident using mobile devices or tablets for basic data entry
Previous driving or vehicle-handling experience is a bonus, not require
Why Join Compass
Working at Compass means being part of a supportive team where your contribution is valued, and your development is supported. You'll also enjoy a range of benefits, including:
Career development – many of our team membersadvancedinto senior roles across the business
12 weeks paid parental leave
Access to the Employee Assistance Program (EAP) – confidential support whenneeded
Make a Difference Leave – one paid day per year to support a community cause
Learning and development days to support your growth
Team-building events and activities to strengthen connection and culture
Exclusive discounts and offers through our business and HR partners
We value diversity and encourage applications from people of all backgrounds.
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📌 Customer Service Representative (Driver) (New South Wales)
🏢 Compasscorp
📍 New South Wales