Installations Coordinator - New Build Channel
Smart Energy
is one of Australia's fastest-growing clean-tech and home-electrification companies - helping Aussie households transition to smarter, cleaner, more sustainable energy solutions
As we continue to scale nationally, we're searching for a driven
Installations Coordinator
to lead and optimise our
Builder Channel installation operations
, ensuring strong relationships, seamless scheduling, and high-quality delivery at scale.
This is a high-impact, hands‐on role where your ability to coordinate people, manage priorities, and solve problems in real time directly influences installation performance, builder satisfaction, and overall business outcomes.
Why You'll Love This Role
Own and optimise installation delivery across the Builder Channel
Work cross‐functionally with Technical, Logistics, Sales, and Install team
Play a key role in scaling a fast‐growing national business
Make a real impact supporting Australia's transition to clean energy
The Opportunity
The
Installations Coordinator - New Builds
will be responsible for scheduling all Call Ups and installations from our Builder Channel every week. This role focuses on the day‐to‐day coordination of installation activity, ensuring installers are effectively scheduled, workloads are balanced, and priorities are managed to support smooth, on‐time delivery.
You will be accountable for organising daily installer activity and liaising closely with builders to ensure call‐up dates are met and installations are completed accurately and on time. The role works collaboratively with the
Technical, Logistics, and Sales
teams to drive smooth end‐to‐end delivery and resolve issues proactively.
Please note:



This role requires you to be on site Mon‐Fri in our vibrant Byron Bay HQ located in the industrial estate - please only apply if you reside in the Northern Rivers.
What You'll Be Doing
Confirming future availability of install teams
Scheduling appointments for the week/day
Recruiting electricians nationally with a focus on VIC & NSW
Liaising via phone and email with installers, builder and site supervisors
Regular confirmations & rearrangement negotiations
Resolving issues as they arise before arriving onsite and onsite
Reaching resolutions by defusing and reassuring sometimes frustrated installers and supervisors
About You
Minimum 2+ years relevant experience (scheduling, project management, BDM)
Charm and persuasion – you will need to be able to get your way
The ability to multitask
Effective problem solving
Excellent organisation skills and the ability to prioritise
Tech Savvy and commercially astute
Bonus Points
Experience dealing with contractors or trades (Highly regarded)
Experience negotiating trading terms or contracts
Salesforce experience
Experience using Google Sheets or Excel
Why Join Smart Energy?
Smart Energy is not just another workplace. We're a dynamic, fun and high performing team that values innovative thinking and strategic action. If you're looking to make a substantial impact in a company that values your expertise, and align your career with a business that's as ambitious as you are.
A young, driven, and truly collaborative setting where everyone grows together
Incredible Annual Christmas Party held in either Byron or Sydney
Progression Pathways and ongoing support and training
Fantastic team culture (Friday drinks and pub lunches included)
#J-*****-Ljbffr

📌 Installations Coordinator - New Build Channel (Byron Bay)
🏢 Smart Energy Pte
📍 Byron Bay