First Choice Accounting Services – Carrum VIC
We are a friendly and professional accounting practice working predominantly with small to medium-sized businesses.
We are looking for a
positive, proactive Receptionist / Administration Assistant
who enjoys working with people and can become a key part of our team.
This is an important client-facing role. You'll often be the first person our clients speak to, so we're looking for someone who is warm and approachable while remaining professional and confident on the phone.
About the Role
This is a varied reception and administration position with plenty of client interaction and day-to-day involvement with our accounting team.
Answering incoming calls in a friendly, confident and professional manner
Greeting clients and managing reception
Managing multiple calendars and scheduling appointments for accountants and clients
Responding to general client enquiries and directing more technical enquiries to the appropriate team member
Using
ATOmate, Access Manager and Access Tax
Assisting with ATO-related administration and correspondence
Following up clients for information and documentation
Updating and maintaining client records
Managing emails, correspondence and electronic filing
Preparing and formatting letters and documents
General office administration
Providing day-to-day support to accountants and other team members
About you
More than anything, we're looking for the
right personality and attitude
.
Positive and proactive
Friendly and approachable
Professional and confident on the phone
Comfortable speaking with business owners and clients
Highly organised and able to manage multiple calendars and appointments
Able to take initiative rather than waiting to be told what needs doing
Reliable and willing to help the team
Comfortable working in a busy office where priorities can change throughout the day
Accurate and attentive to detail
Professional when dealing with confidential client information
Previous Experience in an Accounting Firm is essential. Experience with
ATOmate, Access Manager and Access Tax
will be highly regarded.
What we offer
You'll be joining a qualified but
relaxed and easy-going team
where attitude, initiative and getting along with people are important.
A friendly and supportive working environment
A varied role with plenty of client interaction
Regular contact with small and medium business owners
The opportunity to take ownership of the reception and administration function
A stable position within an established accounting practice
Scope to develop the role and take on additional responsibilities over time
If you're the sort of person who
gets things done, enjoys dealing with people and brings a positive attitude to work
, we'd like to hear from you.
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