Overview
Location: Hybrid role (Sydney studio based in Redfern and WFH)
To apply please email your resume and cover letter to , using the subject line: Traffic Manager Role
Join us and use your skills for good!
At Marlin, we exist to help charities change the world. From advancing medical research to protecting animals, supporting mental health and driving global development – our work helps organisations create meaningful, lasting impact.
We're looking for an experienced Traffic Manager who thrives on organisation, problem-solving and collaboration – someone who can bring calm to complexity and help our teams deliver exceptional work, on time and on budget. You will need to ensure the efficient scheduling, production and on time delivery of projects across creative and digital departments.
Our clients include some of Australia and New Zealand's leading charities including Fred Hollows, Greenpeace, Refugee Council of Australia, Rainforest Rescue, Hunter Medical Research Institute & Youth Off The Streets.
Why this role is different
This is a pivotal role within the agency, responsible for managing the flow of work across our creative, strategy and digital teams.
You'll ensure projects are scheduled efficiently, resources are allocated effectively, and deadlines are consistently met – all while supporting a positive, solutions-focused team environment.
Your responsibilities will include:
Managing the scheduling and flow of projects across creative, strategy and digital teams
Allocating work effectively across designers, writers and freelancers to balance workloads and meet deadlines
Monitoring team capacity and proactively resolving bottlenecks or resourcing challenges




Communicating project status clearly with Account Service, General Manager and internal teams
Supporting teams with clear timelines, workflow direction and quality control (including Creative Director approvals)
Managing smaller projects end-to-end where required
Contributing to project profitability by monitoring time vs. estimates and improving efficiencies
Maintaining high standards in StreamTime for scheduling, reporting and forecasting
Participating fortnightly WIP meetings and daily stand ups
You will:
Bring a calm, solutions-focused approach to competing priorities and deadlines
Be highly organised with robust planning and scheduling abilities
Communicate clearly, concisely and kindly across all teams
Make confident decisions to resolve workflow challenges
Build strong relationships, balancing empathy with firmness when needed
Understand client expectations and the importance of delivery timelines
Take a proactive approach to identifying risks and improving processes
Contribute to a positive, collaborative team culture
Support efficient, high-quality and profitable delivery of work
Work experience and skills:
Experience as a Traffic Manager within a creative, digital or integrated agency
Strong background managing workflows across creative,



strategy and digital projects
Proficiency in traffic management software StreamTime is a must.
Proven ability to manage multiple projects in a fast-paced environment
Understanding of project profitability, forecasting and managing overages
Experience working with freelancers and external suppliers
Excellent organisational and reporting skills with strong attention to detail
Ability to identify inefficiencies and drive process improvements
Self-motivated, adaptable and solutions-oriented
A positive, proactive mindset with a strong "can-do" attitude
Benefits (apart from changing the world of course!)
Additional annual leave day to celebrate your birthday
Social events scheduled throughout the year
Access to internal and external Learning and Development opportunities
Flexible working arrangements
Creative office space in the heart of Redfern
Working for a B-Corp
How to apply
If you're passionate about organisation, thrive in a fast-paced environment, and want to use your skills to support work that makes a difference — we'd love to hear from you.
To apply you must have permission to reside and work in Australia:
Please send through your CV and cover letter to .
In your cover letter please include:
How your skills and experience best align with the job
Why you want to help change the world
Your salary expectations & notice period
Applications without a cover letter will not be considered.
Due to the high volume of applications, only shortlisted candidates will be contacted.
Any questions can be directed to the email address above.
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📌 Traffic Manager (New South Wales)
🏢 Marlin Communications
📍 New South Wales