Oche Melbourne is seeking an experienced Venue Supervisor to join our dynamic team in Melbourne CBD. This is a full-time position that plays a crucial role in ensuring the smooth and efficient operation of our entertainment venue. As Venue Supervisor, you will be responsible for maintaining high standards of service, leading and developing staff, and creating an exceptional experience for our guests. This position requires a proactive individual who can lead by example and wear many hats.
About the role
Oche Melbourne is seeking an experienced Venue Supervisor to join our dynamic team in Melbourne CBD. This is a full-time position that plays a crucial role in ensuring the smooth and efficient operation of our entertainment venue. As Venue Supervisor, you will be responsible for maintaining high standards of service, leading and developing staff, and creating an exceptional experience for our guests. This position requires a proactive individual who can lead by example and wear many hats.
What you'll be doing
Overseeing daily venue operations and ensuring all staff adhere to company policies and procedures
Managing and supervising staff, including training and development
Maintaining high standards of health, safety, and hygiene throughout the venue
Monitoring customer service standards and addressing guest concerns promptly and professionally
Maintaining cleanliness and presentation standards across all areas of the venue
Responding to emergency situations and managing incidents
Coordinating with management on venue performance, staffing needs, and operational improvements
What we're looking for




Proven experience in hospitality, with at least 2 years in a supervisory or management role
Strong leadership and team management skills, with the ability to motivate and develop staff
Excellent communication and interpersonal skills
Confident, approachable, and bubbly with a welcoming personality
Excellent food, beverage, and cocktail knowledge
Experience in restaurant section waiting and event operations
Ability to work flexible hours, including evenings, weekends, and public holidays, as required
Strong problem-solving skills and the ability to handle challenging situations calmly and professionally
Strong organisational skills and attention to detail
A guest-first mindset with a commitment to delivering exceptional guest experiences
What we offer
Group food and beverage discounts, including friends and family
A fun, flexible, and unique working environment
Professional development opportunities
Growth opportunities within a rapidly expanding global company
Hands-on leadership development
About us
Oche Melbourne is a premier entertainment venue located in Melbourne's vibrant CBD. We are dedicated to providing exceptional entertainment experiences and hospitality services to our guests. Our venue is known for its dynamic atmosphere, quality service, and commitment to creating memorable experiences.
We pride ourselves on fostering a collaborative team setting where our people are empowered to deliver outstanding customer service. With a focus on innovation and continuous improvement, we are committed to being a leading entertainment destination in Melbourne.
#J-*****-Ljbffr

📌 Venue Supervisor (Melbourne)
🏢 DASK Entertainment Melbourne
📍 Melbourne