Overview
Heidrick & Struggles is the world's foremost advisor on executive leadership, driving superior client performance through premier human capital leadership advisory services.
For more than 70 years, we've delivered value for our clients by leveraging unrivaled expertise to help organizations discover and enable outstanding leaders and teams.
Responsibilities
The Executive Assistant (EA) provides project and business administration support to the search team in all aspects of the search process, including:
Document preparation and management
Scheduling and planning of candidate and client interviews and meetings
Accounts receivable and accounts payable
Expense reporting
Correspondence and file management
Specific responsibilities include:
Administration of the search process for all team search assignments
Formatting, editing, proofreading, preparing and transmitting client deliverables
Maintaining consultant calendar
Preparing travel itineraries for the consultant, client or candidate in any part of the search process
Supporting search team with account management and client relationship, including consultant expenses, client invoices/receivables and other financial reports
Creating and maintaining an efficient file management and follow‐up system for all search processes
Maintaining client and candidate communications through scheduling and prioritizing telephone and email communication
Verifying degrees of candidates
Consistently building strong relationships and good rapport with candidates and clients
Maintaining the accuracy, quality and integrity of all search information in the Heidrick & Struggles database
Maintaining and developing job‐related skills by attending company learning programs and keeping up‐to‐date with job/industry‐related reading
Maintaining client, candidate and company‐wide confidentiality
Contributing to the team and office by providing reception relief and back‐up assistance to other EAs




May assist with database research and coding of records in collaboration with Associate or Research Associate practice resources
Qualifications
High school education required; college degree desired
At least five years of administrative experience in roles requiring strong project coordination
Demonstrated business acumen and financial awareness
Proficient knowledge of all Microsoft Office products
Minimum keyboarding skills of 60 words per minute
Experience with proprietary database environments, a plus
Excellent communication skills—verbal, written and listening
Experience dealing with people at all levels of an organization, getting and giving often complex and sensitive information in both verbal and written communications
Professional services experience, a plus
Behavioral Competencies
External and internal awareness: Maintains personal contacts across the internal organization and appropriately shares information.
Addresses business process issues proactively with other areas, as necessary.
Analytical thinking: Develops frameworks to assure that "pros" and "cons" are evaluated, key issues are identified and detailed analysis is synthesized.
Creative thinking: Sets a personal example of seeking out new and better ways of doing things.
Stays open to new ideas and approaches.
Generates new ideas.
Client orientation: Constantly hones understanding and responsiveness to internal and external client requirements, goals and issues.
Self‐confidence and determination: Manages most situations in a calm, steady, "can‐do" manner.
Demonstrates self‐confidence; resilient.
Demonstrates a focus on results over time; resourceful, tenacious.
Relationship building:



Takes the time to maintain relationships and create current ones.
Driving results: Manages projects, activities and resources according to search and team strategy effectively.
Sets priorities and reviews progress against goals regularly.
Multitasks effectively and efficiently.
Best practice perspective: Seeks to adopt best practices to increase effectiveness and organization competitiveness.
Eager to participate in the coaching and mentoring of new employees through formal and informal learning programs and relationships.
Possesses strong personal commitment to quality standards and meeting quality expectations.
Gives constructive feedback and recommends suggestions for improvement, where appropriate.
Organizational buy‐in: Generates enthusiasm for company strategies and key initiatives.
Energizes others with whom he or she is in regular contact.
Personal Characteristics
Available to work Monday through Friday during normal office hours.
Demonstrates strong business ethics (honesty, integrity, confidentiality, discretion) in all situations.
Strong team player.
Maintains composure in fast‐paced, rapidly changing environment.
Displays appropriate sense of humor in the workplace.
Flexible to work overtime, when needed.
Heidrick & Struggles is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities.
All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.
Heidrick & Struggles is committed to providing reasonable accommodations and/or adjustments during our recruitment process.
If you are selected for an interview and require an accommodation and/or adjustment, please inform your Talent Acquisition professional.
#J-*****-Ljbffr

📌 Executive Assistant (Melbourne)
🏢 Heidrick & Struggles International
📍 Melbourne