Overview In the role of a Claims Officer you will be responsible for providing professional customer service, through the accurate and timely processing of wage calculations, reviews and back-pays for Employers and Injured Workers.
Join Our Upcoming Assessment Centre We're currently seeking detail-oriented and customer-focused professionals to attend our upcoming Claims Officer Assessment Centre.
This is a great prospect to learn more about the role, meet our team, and explore a career within workers compensation and claims management.
How you'll make an impact Liaise with internal and external stakeholders to gather information to provide accurate calculations of weekly payments; Calculate and update average weekly earnings and back pays in an accurate and timely manner to meet business unit KPIs; Monitor, process and action emails received in the shared email inboxes; Update and document reporting spread sheets and systems daily to ensure delays are minimised; Conduct wage calculations, and / or reviews when provided with average weekly earnings (AWEs) or federal minimum wage (FMWs); Audit peer calculations to identify errors and rectify potential mistakes; Monitor and complete economic adjustment reviews as per legislative requirements for claims over 12 months of age; Collate information and calculate arrears of weekly payments or back pays.




About you Previous data entry experience with a high level of accuracy; Proficient with the use of Microsoft suite Strong administration experience Excellent communication and interpersonal skills as well as a team player attitude Exceptional time management and organisation skills Experience working within a dynamic fast paced environment Interested?
Apply now to be considered for our upcoming Assessment Centre.
Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core advantages you'll get, depending on your job level these benefits may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave Novated Leasing opportunities Two paid volunteer days annually Health Insurance Discounts with our Group Insurance Plan Employee Stock Purchase Program Paid parental leave Other advantages include: Flexible and hybrid work arrangements Mental Health and Wellbeing Support for yourself and immediate family members Employee Recognition Awards and Service Milestone Recognitions Peer Support Program Annual flu vaccinations Access to Reward Gateway – discount offers at over 350 retailers!

📌 Claims Officer (South Australia)
🏢 Gallagher
📍 South Australia