NSW, Kurri Kurri Aquatic and Fitness Centre - Kurri Kurri NSW **** Great career paths and development with an entrepreneurial organisation BENFITS: Free facility access Opportunity to make a real difference to our community This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions The Role Our Guest Experience Officer are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures.
The primary responsibility of our Guest Experience Officer is to deliver first class services to our customers ensuring it's in line our Mission, Vision and Values.
We have CASUAL positions on offer.




Previous experience in cafe and/or hospitality is preferred but candidates with a friendly attitude and a customer service mindset are encouraged to apply!
Future succession opportunities exists for the right candidate - you will be trained to manage the cafe.
Key areas of responsibility include: Provide excellent customer service to all customers, both in person and over the telephone Apply sound cash handling principals and use of Point of Sale (POS) systems Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews Promote the centres services and programs to customers and accept customer bookings and enrolments Develop and maintain good working relations with customers Promote and exercise positive public relations at all times Opening/closing of the centre in accordance with security and safety procedures.
Skills

📌 Guest Experience Officer (New South Wales)
🏢 Belgravia Health & Leisure Group
📍 New South Wales