dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers.
Does this sound like you?
If so, read on....
Our Brisbane Airport Cargo site is looking to expand their customer service team.
Some of the key responsibilities of the role are (but not limited to): All Customer Service Duties Answering and attending to majority telephone enquiries.
Monitoring and answering customer service emails.
Phoning shipments out to Agents/Consignees/Personal Effects Liaise with Warehouse re Bond Checks and monitor them Track Previous experience in an Operational environment where SOP's were in place; Intermediate computer skills; Excellent communication skills – Verbal and Written; High level of customer service skills; Understands the importance of meeting Service Level Agreements (SLA's); Excellent team player with a positive/can-do attitude; Works in a Safe Manner at all times; Reliable,



trustworthy and has the ability to work independently.
Remember if you are passionate to develop your aviation career and becoming a key member of the dnata team at Brisbane Airport this is your chance!
Working for dnata at the airport there are a few must haves for you to be successful: You need to have Australian / New Zealand citizenship or Australian Permanent Residency You must be willing to undertake a Pre-employment medical test You must be willing to undergo an Australian Federal Police Security check You will also need for some of the roles a valid driver's license Basic – Intermediate computer skills Excellent communication skills – Verbal and Written High level of customer service skills Available to work on a rotating roster What we offer in return: Opportunity to work for a Global company Excellent team environment Extensive training and support

📌 Clerical Officer (Brisbane)
🏢 dnata
📍 Brisbane