Location: Canberra, Australian Capital Territory Type: Contract Job #***** About the role We are seeking experienced Content Designers to support the development and delivery of high-quality content across teams.
Content Designers ensure content aligns with strategic objectives while meeting the needs of users.
These are Baseline roles , and candidates must hold a current Baseline security clearance .
Location of work: QLD, ACT, VIC Key Responsibilities Liaise with stakeholders to support technical publications through all phases of development, including research, scoping, consultation, review and publishing.
Conduct research to develop mitigation advice that is technically accurate and suitable for the intended audience.
Create and publish content consistent with organizational messaging, including publications, web content, social media posts, eLearning materials and other interactive tools.
Liaise with stakeholders regarding technical consultation and promotion of content through campaigns and other initiatives.
Design, develop, review and manage complex information deliverables, ensuring quality, consistency, accessibility and appropriate use of publishing channels.
Support measurement activities, including data collection, analysis and reporting.
Apply user experience design principles to create effective, accessible and user-focused content and interactions.
Highly desirable criteria Demonstrated experience in Content Authoring at SFIA Level 4 , including designing complex information deliverables, managing content quality and consistency, and taking responsibility for appropriate publication.
Demonstrated experience in Content Publishing at SFIA Level 4 , including selecting appropriate publishing channels, maintaining content management processes and advising content authors on publishing tools and techniques.
Demonstrated ability to build and foster strong stakeholder relationships.
Strong research and written communication skills,



with a focus on technical writing and content editing.
Desirable criteria Experience developing technical publications and content for complex or highly regulated environments.
Experience creating web content, social media content, eLearning materials and interactive digital content.
Experience applying user experience, accessibility, usability and visual design principles to content development.
Experience working with content management systems and digital publishing platforms.
Experience working within government, defence, intelligence, cyber security or other security-sensitive environments.
Skills and experience The successful candidates will demonstrate: Strong research and analytical capabilities.
Excellent written communication and technical writing skills.
Strong content editing and publishing capabilities.
Demonstrated stakeholder engagement and consultation skills.
Experience applying content authoring and publishing practices consistent with SFIA Level 4 .
Experience applying measurement practices consistent with SFIA Level 3 .
Experience applying user experience design practices consistent with SFIA Level 3 , including storyboards, wireframes and prototypes.
Strong understanding of usability, accessibility and visual design principles.
Ability to work collaboratively across teams and manage competing priorities.
Current Baseline security clearance .
Benefits Chance to work on complex and meaningful content initiatives.
Work within a highly skilled and technically focused environment.
Opportunity to develop and deliver content across a range of platforms and channels.
Exposure to complex technical subject matter and digital content projects.
Chance to collaborate with experienced stakeholders across multiple teams.
Contact details For a confidential chat, please contact Shilpa on ************ or via email at ****** and we would be more than happy to provide you with additional information and assist you in the application process.
Please note that a National Police Check might be required as part of pre-employment screening.

📌 Digital Content Development - Exclaim It (Australia)
🏢 Exclaim IT
📍 Australia