Venues Administration & Bookings Officer
Venues Administration & Bookings Officer
Salary $72,****** to $84,****** p/a (pro-rata) + super *
Make a real difference in your community by helping bring Ku-ring-gai's venues, events and visitor experiences to life
About Ku-ring-gai Council
Ku-ring-gai is one of Sydney's most beautiful and environmentally rich areas, located just 16km north of the CBD.
With a mix of vibrant town centres, leafy residential areas, heritage precincts, and natural bushland, we are a local government area committed to balancing growth with sustainability, character, and community values.
About the role
Council is seeking a Venues Administration & Bookings Officer to join our Visitor Experience & Events team. This is an exciting opportunity to play a key role in the successful administration and operation of community, tourism and event spaces across Ku-ring-gui.
Your duties will include, but are not limited to:
Manage venue bookings from enquiry to completion, including seasonal, casual, community, Council and filming bookings
Deliver excellent customer service, building positive relationships with hirers and responding to enquiries by phone, email and correspondence
Coordinate booking administration, including forms, risk documentation, invoicing, bonds, pre-payments and accurate record keeping
Work closely with venue and operational teams to ensure facilities, equipment and spaces are prepared and presented to a high standard
Support events, programs and promotions, including event administration, Wild Birthday bookings, social media, webpages and electronic communications
Monitor and report on venue operations, preparing booking, usage,



income and customer satisfaction reports and identifying opportunities to maximise venue use
Qualifications, Skills & Experience
We're looking for someone who:
Has experience in administration, venue bookings, account management or a related field, supported by relevant qualifications or experience
Holds a current Class C Driver's Licence
Has a strong customer service focus and enjoys working with a diverse range of hirers, customers and stakeholders
Is highly organised, able to manage competing priorities, work independently and meet deadlines
Has strong communication and teamwork skills, with the ability to work collaboratively across venues, teams and Council departments
Is confident with technology and administration systems, including Microsoft Office, with experience or the ability to learn booking, records, web and social media systems
Opportunity to purchase up to 2 weeks additional annual leave per calendar year
Access to a wide range of development and training opportunities
Supportive, collaborative and values-driven team culture
Access to Fitness Passport
Annual Health & Fitness reimbursement of up to $100 (subject to eligibility)
Novated Lease options available for private use vehicles
Free onsite parking
Free confidential Employee Assistance Program
Convenient Ku-ring-gai location with beautiful natural surroundings
For more information on the advantages offered at Ku-ring-gai Council, please refer to our websiteclick here.
*Salary is equivalent to $43,****** - $50,****** p/a for 21 weekly hours + super
Like to know more?
Contact Mardi Pistachia on *********
Closes:
11:30pm, Monday 31 August ****
Ku-ring-gai Council is an equal opportunity employer
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📌 Venues Administration & Bookings Officer (New South Wales)
🏢 Careers at Council
📍 New South Wales