RMS is looking for a Customer Success Representative to help hospitality clients succeed with our SaaS platform. You will respond to questions, train users on features, and guide adoption, while staying close to product developments and industry trends.
This role emphasizes empathy, proactive learning, collaboration across teams, and a focus on metrics like response times and customer satisfaction. RMS offers versatile, hybrid working and a culture built on accountability and meaningful impact.
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📌 Customer Success Specialist - Hospitality Saas (Hybrid) (New South Wales)
🏢 RMS
📍 New South Wales
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