Impactful support role, working in a highly dedicated specialist team
Opportunity to make a meaningful contribution to TZV's workforce
Permanent, full time role, with hybrid work arrangement
About Triple Zero Victoria
Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state's emergency services agencies. It provides Victoria's 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.
This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.
About the Role
The primary focus of the Training Coordinator is to provide administrative support for the TZV Registered Training Organisation (RTO) and Workforce Capability activities.
Responsibilities will include working as part of a multi-disciplinary team to complete scheduling of course activities to our new and existing employees, data entry into a student management system (e.g. VETtrak), Learning Management System (Moodle), compliance review and checking, assisting the RTO team in general and facilitating TZV RTO staff.
Day to day responsibilities include:
Scheduling of end-to-end training and development activities across the organisation
Engage with internal and external stakeholders to identify training needs and align expectations
Support RTO administration, including student enrolments, attendance, results and reporting




Provide analysis and advice on scheduling impacts to support operational performance
General administrative support; including organising meetings, agendas and minutes
About You
The successful candidate will have completed Year 12 or equivalent, and have a Certificate in Business Administration, as well as the following skills and attributes:
The successful candidate will have the following experience, skills and attributes:
Good understanding of an enterprise-based learning environment
Understanding of the Victorian VET Statistical Collection Guidelines
Ability to prioritise and organise tasks, and problem solve
Excellent written and verbal communication skills
Strong interpersonal skills, and the ability to work with a wide range of stakeholders
What We Can Offer You
You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:
Employee assistance program for employees and eligible family members
Discounted health insurance, banking servicesand gym membership
'Memberlink' discount card, accepted by 1,000's of retailers and services providers
Free staff parking at all our sites




Salary packaging options after an initial service period
Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.
How to Apply
Applications must be submitted by *****pm, Sunday 30 August ****.
Other Relevant Information
Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.
Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.
If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via ******.
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📌 Training Coordinator (Melbourne)
🏢 ESTA (Emergency Services Telecommunications Authority)
📍 Melbourne