The Executive Assistant (Office & Facilities Support) is responsible for delivering high-quality executive support that enables senior leaders to operate effectively, focus on strategic priorities, and deliver against business commitments. This role also provides supplementary support across office and facilities operations to ensure continuity, professionalism, and a positive workplace experience during periods of increased activity or planned coverage.
Guided by our purpose - always with you, building a more confident future - and our Current Frontier strategy, this is an opportunity to be a trusted partner to leaders, strengthen the rhythm of the business, and help ensure the office runs smoothly day to day.
Key Responsibilities
Provide end-to-end executive support including complex inbox and diary management, meeting coordination, travel arrangements, and expenses.
Partner with senior leaders to anticipate priorities, manage competing demands, and ensure high-quality preparation and follow-up.
Coordinate stakeholder requests and deliverables across internal and external parties to enable timely execution.
Prepare agendas, briefing packs, presentations, and executive communications as required.
Support office and facilities operations including room management, vendor liaison, access cards, desk setups, supplies, and maintenance requests.
Provide reception/front-of-house coverage during planned leave or peak activity, ensuring a professional and welcoming experience.
Required Qualifications
Proven experience as an Executive Assistant in a corporate environment, supporting senior leaders.
Strong organisational and administrative skills with the ability to manage competing priorities and high-volume workload to deadlines.
High level of professionalism, discretion, and attention to detail when handling confidential information.




Proficiency with Microsoft 365 (Outlook, Word, PowerPoint, Excel, Teams) and comfort using AI-enabled productivity tools.
Preferred Qualifications
3+ years experience providing executive support within a complex, matrixed organisation.
Experience supporting office operations, facilities coordination, or reception/front-of-house functions.
Relevant administrative, business, or office management qualification (preferred, not mandatory).
About MetLife
Recognised on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best WorkplacesTM, as well as the Diversity Council of Australia Inclusive Employer Award, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
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📌 Executive Assistant (Sydney)
🏢 MetLife Insurance
📍 Sydney