Company:
Alpha Garage Doors
Location:
Clayton, Melbourne VIC – servicing primarily Melbourne's south-eastern suburbs
Employment Type:
Full-Time, Permanent
Salary:
Depends on experience
Working Hours:
Approximately 8:00am–4:00pm
Position Description – Garage Door & Gate Technician
Position Summary
The Garage Door & Gate Technician is responsible for the installation, servicing, maintenance, repair and fault diagnosis of residential and commercial garage door, shutter and gate systems.
The role requires a skilled and experienced technician who can work independently in the field while delivering high-quality workmanship and qualified customer service. The technician will also work closely with the broader Alpha Garage Doors team to ensure jobs are completed safely, efficiently and to a high standard.
Key Responsibilities
Install new residential and commercial garage door and gate systems
Service, repair and maintain existing garage doors, shutters and gates
Diagnose faults and identify appropriate repair solutions
Replace and upgrade existing garage door systems
Work across a variety of systems, including:
Roller doors
Sectional/panel doors
Tilt doors
Counterweight tilt doors
Commercial shutters
Gate systems
Assess challenging structures and develop practical installation or repair solutions
Complete work safely, efficiently and to Alpha Garage Doors' quality standards
Provide professional and courteous customer service while on site
Communicate clearly with customers regarding work being undertaken
Maintain company tools, equipment and vehicles appropriately
Work independently while communicating effectively with the wider team
Participate in occasional emergency work where required and available
Skills & Experience
Essential:
Minimum 3 years' experience in garage door installation, servicing and repairs
Experience with residential and commercial garage door systems
Strong technical, fault-finding and problem-solving skills
Strong communication and customer service skills
Current Victorian driver's licence
Good physical fitness and ability to perform hands-on trade work
Professional presentation and attitude
Reliable work ethic and ability to work independently
Full Australian working rights
Highly Regarded:
Experience with gate systems
Electrical knowledge or experience
Welding knowledge or experience
Forklift licence
Performance Expectations
Success in this position will be demonstrated through:
Consistently high-quality installations and repairs
Accurate diagnosis and effective resolution of technical faults
Jobs completed efficiently and professionally
Strong customer satisfaction
Safe working practices
Reliable attendance and punctuality
Professional presentation and communication
Appropriate care of company vehicles, tools and equipment
Effective teamwork and communication with colleagues
What Alpha Garage Doors Provides
Company vehicle for use during working hours, or an agreed fuel and servicing allowance for an appropriate employee-supplied vehicle
Tools and equipment required for the position
Ongoing, stable full-time employment
Training and opportunities to develop additional technical skills
Exposure to residential and commercial projects
Support from an established and experienced team
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