Hawk Logistics is a privately owned transport and logistics company specializing in refrigerated freight. Beginning in **** with one truck the business has grown rapidly to provide logistic services to some of Australia's largest food and beverage manufacturers across the eastern seaboard with more than 600 vehicles and 300 employees.
We are looking for an experienced Transport Allocator based at Eastern Creek to take ownership and control over running the day-to-day operations working within our NSW Operations Team and DC.
The working hours will be
12:00pm – 8:00pm Monday to Friday as well as an occasional Saturday.
Your responsibilities will include:
Booking and allocating all freight movements in our Transport Management System
Daily allocation of drivers to all loads.
Communicating to daily rosters to drivers
Coordinating preloading of trailers
Proactively communicating to customers when there are delivery issues
Responding to all customer enquiries with a sense of urgency including arrival times or late deliveries via email and over the phone.
Building a strong working relationship with our customers
Maintaining system records for all loads completed with resource details updated
Planning and managing driver hours to ensure our practices abide by the National Heavy Vehicle Law (NHVL).
Escalating any safety or compliance issues to managementand assisting with incident management as necessary.




Coordinating with the Fleet Manager to ensure vehicles are taken off the road for repairs as necessary.
Coordinating breakdown recovery with the Fleet Manager
Ensuring drivers complete internal paperwork daily as required such as Pre Trip Inspections Run Sheets and National Work Diaries to business standards
Ensuring drivers demonstrate secure work practices at all times
Managing the performance of each driver including taking action with drivers to improve individual performance or escalating driver performance to management.
Skills & Experience:
Minimum 2 year experience in transport operations management or similar role managing fleet and drivers particularly Local transport operations
Experience in Refrigerated Transport desirable
Proficient in the use of Microsoft Office particularly Excel, Word & Outlook
Ability to perform in a fast-paced environment
What's in it for you?
Strong growth trajectory and long-term opportunity.
All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required.
Hawk Logistics P/L embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including, the First Nations Peoples, and those of all ages, genders and abilities.
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📌 Transport Allocator (Sydney)
🏢 Hawk Logistics
📍 Sydney