Build relationships. Win new business. Grow your career in mining.
ITM Mining is looking for an experienced
Mining Account Manager
to join our team based in
Yatala, Queensland
.
This is an exciting opportunity for a commercially driven sales professional with strong
mining and undercarriage experience
to take ownership of a portfolio of key customers, develop new business and play an important role in growing ITM's presence across the Australian mining industry.
You'll be more than an account manager — you'll be a trusted technical and commercial partner to our customers, helping them find the right undercarriage solutions to keep their equipment operating efficiently.
About the Role
Reporting to the
National Sales Manager
, you will be responsible for managing and growing key mining accounts while identifying and converting new business opportunities.
You will work closely with customers, our sales and technical teams, track inspectors, engineering, quality, logistics and our international ITM teams to deliver solutions that meet customer requirements and create long-term value.
The role will involve regular customer engagement and travel to mining and remote locations, so you'll need to be comfortable working in the field and building relationships at all levels.
Key responsibilities include:
Develop and maintain strong, long-term relationships with key mining customers.
Identify, develop and convert new business opportunities across the mining sector.
Sell ITM undercarriage products and services across a broad range of mining equipment, including
CAT, Komatsu, Hitachi, Liebherr and drill equipment
.
Maintain a qualified new business pipeline of at least
$3 million across a minimum of three active opportunities
.
Achieve and exceed monthly and annual sales and gross margin targets.




Provide customers with tailored technical and commercial advice on undercarriage products and services.
Develop customer-specific solutions that support retention, growth and long-term partnerships.
Prepare accurate quotations, budget estimates and sales proposals.
Monitor account performance, sales activity and forecasts and provide regular reporting.
Maintain accurate customer and opportunity information within
CRM and Business Central
.
Work collaboratively with internal sales, engineering, quality, logistics and track inspection teams.
Travel to customer sites, mine sites and remote locations as required.
Promote and maintain ITM's high standards of safety, quality and compliance.
About You
We're looking for someone who understands the mining industry and knows that successful account management is about much more than simply making a sale.
You will be a confident relationship builder who can engage with customers, understand their operational challenges and provide commercially sound solutions.
To be successful, you will ideally have:
5+ years' experience in undercarriage
, preferably within the mining industry.
Solid knowledge of mining equipment and undercarriage applications.
Previous experience in
sales, account management or business development
.
Proven ability to develop and maintain relationships with key customers and stakeholders.
Robust negotiation, influencing and commercial skills.




The ability to identify opportunities and convert them into profitable business.
Solid communication and presentation skills.
Good commercial and analytical capability, including experience with quotations, reporting and sales forecasting.
Experience working within safety, quality and compliance frameworks.
A willingness and ability to travel to customer and remote mining locations as required.
Why Join ITM Mining?
This is an opportunity to join a business where your industry knowledge, relationships and commercial ability can make a real difference.
You'll have the opportunity to:
Build and manage relationships with some of the mining industry's key customers.
Work with a globally recognised undercarriage manufacturer and supplier.
Be supported by experienced sales, engineering, quality, logistics and technical teams.
Grow an established customer portfolio while developing new markets and opportunities.
Work in a role that combines
technical knowledge, relationship management, sales and business development
.
Make a direct contribution to ITM's continued growth in the Australian mining market.
Ready to Make Your Mark?
If you have a strong mining and undercarriage background and are looking for an opportunity where your
technical expertise, customer relationships and sales capability
will be valued, we'd love to hear from you.
Your Application
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as an account manager?
How many years of business development experience do you have?
Do you have a current Australian driver's licence?
Do you have underground mining experience?
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📌 Mining Account Manager (Gold Coast)
🏢 @
📍 Gold Coast