About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than **** people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
The Role
We are seeking a Front Office Receptionist/Housekeeping Attendant to be the welcoming face of our park. This is a multi-department role and will see you working in both our front office and our housekeeping teams.
Your Duties Include But Are Not Limited To
Providing a high standard of customer service
Processing guest check-ins and outs
Accurately using the park booking system to make reservations and manage accounts
Coordinate with the Housekeeping team to track readiness of accommodation
Supply guests information regarding property and local areas of interest
Completing the day-to-day office administration
Maintain excellent relationships with the park teams, residents and guests
Attention to detail and a commitment to cleanliness.
Ability to work efficiently and independently.
Excellent time management skills




Flexibility to work hours over a 7 day roster, including weekends and public holidays
A current valid drivers license is essential
What We Look For
Previous front office and/or housekeeping experience within the hospitality industry
Passionate about delivering exceptional Guest experience
Proficient computer skills, experience with RMS or comparable Reservation Booking System a bonus
Excellent communication and interpersonal skills.
Ability to handle cash transactions accurately.
Strong organizational skills and attention to detail.
Enthusiastic and positive attitude.
Flexibility to work weekends, public holidays, and evenings as needed.
Current drivers licence essential
Advantages to You
Discounted accommodation at over 300 G'day Group holiday parks nationally.
Discounts with our G'day Rewards Partners
Service recognition awards
Access to Employee Assistance Program
Internal promotions and opportunities
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📌 Receptionist/Housekeeper - Fraser Street (Hervey Bay)
🏢 Discovery Parks
📍 Hervey Bay