Primary Care Connect is a local, not-for-profit organisation who has proudly supported our community for over 30 years. Operating under the social model of health, we offer inclusive community health care services of the highest quality. We work collaboratively with our clients and other services to best support the health and wellbeing needs of all people. We pride ourselves on providing trauma informed, person centred and consumer driven care that allows people to take control of their lives and bring about meaningful change.
To find out more about Primary Care Connect, please visitwww.primarycareconnect.com.au
About the Role
The Family Violence Case Manager for Victim Survivors will assist people experiencing current or recent family violence. The program provides support with education and information, goal setting, safety planning, along with advocacy and supporting to access other services as needed. The target group includes those for whom family violence contributes to circumstances that threaten, or adversely affect the adequacy, safety, security and affordability of housing and maintenance of the family environment.
The Case Manager for Victim Survivors works within the required local, state and national guidelines and frameworks. The service areas for this position includes Greater Shepparton, Strathbogie and Moira.
Position Context
This position reports to the Manager Family Violence Services and works within the Family Violence Team. It is also expected that this position works within the larger Primary Care Connect team and network with external organisations.
Key Selection Criteria
The following criteria must be met and addressed in applications for consideration for this position:
A qualification in family violence or a related discipline at Bachelor level or above, or A relevantDiploma and at least 2 years' relevant professional experience in related fields as per the Mandatory minimum qualifications for specialist family violence response roles.



(Note-While the MMQ policy requires either a relevant Diploma or two years relevant professional experience, it is a PCC organisational requirement that candidates must meet both of these conditions)
Knowledge of family violence including a strong understanding of MARAM, the Family Violence information Sharing Scheme and the Child Information Sharing Scheme.
Experience in providing assessments, care planning, service coordination and writing case notes and reports.
Experience in providing phone and face to face Case Management.
Knowledge of the principles relating to confidentiality and duty of care.
Experience using technology to complete daily work tasks.
Professional and personal alignment with Primary Care Connect core values.
Advantages and Perks
Our Employee Value Proposition is more than a list of benefits - it's the full experience of working with us. From meaningful work and interesting projects to a genuine commitment to work-life balance, growth and inclusion, Primary Care Connect is a place where people are supported to do their best work.
When you join Primary Care Connect, you'll enjoy:
A strong wellbeing focus and genuinely supportive culture
Not-for-profit salary packaging to increase your take-home pay
Professional development and learning opportunities
Access to an Employee Assistance Program (EAP)
An on-site, in-house gym
If you're looking for a role where your skills are valued and your wellbeing matters, this could be the perfect next step.
Primary Care Connect (PCC) is committed to supporting the safety, wellbeing, culture and participation of all children and young people.? We have a zero-tolerance policy to child abuse and neglect; we work to identify early risks and take action regarding all allegations and safety concerns. As a Child Safe Organisation every employee and volunteer is required to have a current Working with Childrens Check.
Primary Care Connect acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land and acknowledges and respect to their Elders, past and present.
We welcome people of any age, gender, sex, sexuality, culture, religion, and ability.
#J-*****-Ljbffr

📌 Case Manager For Victim Survivors (Shepparton)
🏢 Primary Care Connect
📍 Shepparton