Global Organisation offering a Rewarding Career
Full training provided
We are looking for motivated Customer Service Representatives to join a collaborative and high-performing customer support team. If you enjoy working with people, thrive in a fast-paced environment and are looking for genuine career progression, this could be the opportunity you've been waiting for.
Whether you're coming from customer service, administration, retail, hospitality or a contact centre environment, full training will be provided to set you up for success.
About the Role
As the first point of contact for customers, you will provide professional support and resolve a variety of account-related enquiries. You will investigate issues, liaise with internal teams and ensure every customer interaction results in a positive outcome.
Working across phone, email and online customer portals, you will build relationships, solve problems and deliver an exceptional customer experience.
This is a large team offering multiple avenues to grow your career either sideways or upwards.....2IC, Team Leader, Supervisor.....opportunities are endless!
Key Responsibilities:
Respond to customer enquiries via phone, email and online portal
Investigate customer requests and provide timely solutions




Manage account-related enquiries with professionalism and accuracy
Liaise with internal teams to resolve customer issues
Maintain accurate customer records and system updates
Deliver a positive customer experience with every interaction
Work collaboratively to achieve team service goals
About You:
We're looking for someone with a positive attitude, strong communication skills and a genuine desire to build a long-term career. Our client will teach the rest!
You will ideally have:
Excellent communication and relationship-building skills
Strong attention to detail and confidence working with information and numbers
Good problem-solving skills and the ability to manage multiple tasks
Confidence using computer systems and learning new technology
A proactive, team-focused approach and willingness to learn
What's on Offer?
Permanent full time opportunity
Brisbane CBD location close to public transport
Competitive base salary plus bonuses and incentive programs
Comprehensive training and ongoing support
Genuine career progression within a global organisation
Supportive leaders and an inclusive team culture
Fun, fast-paced environment where your contributions are recognised
#J-*****-Ljbffr

📌 Customer Service Representative (Brisbane)
🏢 Alexander Appointments
📍 Brisbane