Doncaster Westfield & The Glen Shopping Centre
About the Company
JSY Tea is an oriental tea brand dedicated to bringing authentic Eastern tea culture to Australia.
We combine retail and hospitality in a unique dual operating model, offering both premium tea products and a thoughtfully crafted in store beverage experience.
This retail + hospitality hybrid model provides a strong, well-rounded setting for professional growth . developing both operational discipline and service excellence.
Our vision is to bring the world's finest teas to one city, sharing tea as a cultural experience rather than just a product.
About the Role
This is a hands on leadership role in a dual retail and hospitality environment.
As Store Manager, you will oversee daily operations while leading a team across both retail sales and beverage service, ensuring consistency, efficiency, and high standards in all areas.
This role offers dual capability development in people leadership, commercial awareness, and hospitality execution.
Key Responsibilities
Manage daily store operations across retail and hospitality functions
Lead, train, and support team members in both sales and service




Drive sales performance and monitor daily and weekly targets
Manage staff rosters and floor coverage across peak periods
Oversee stock control for both retail products and beverage ingredients
Maintain high standards of cleanliness, presentation, and food safety
Deliver a consistent customer experience aligned with the JSY Tea brand
Build a professional, reliable, and mature team culture
Skills & Experience Required
Minimum 1 year experience in a retail and/or hospitality management role
Comfortable working in a fast paced, dual-operating setting
Strong leadership and people management skills
Confident in overseeing both service and retail operations
Genuine interest in tea, beverage culture, or Asian food & drink traditions
Strong organisational and communication skills
Proactive, reliable, and solutions-focused
Must have existing Australian work authorisation rights
What We Offer
$*********** + superannuation sales bonus
Full time leadership role with operational depth
Opportunity to grow with an expanding tea brand in Australia
#J-*****-Ljbffr

📌 Store Manager (Melbourne)
🏢 JSY TEA
📍 Melbourne