Sales / Account Manager | Fintech & Payments | Melbourne CBD
Our client is a high-growth Australian technology business operating across the
fintech, payments and rewards space
. With a rapidly expanding customer base and continued investment in its platform and commercial team, they are looking for an experienced
Account Manager
to join their Melbourne CBD office.
This is a commercially focused relationship-management role, suited to someone who enjoys owning a large portfolio of business customers, building strong relationships and identifying opportunities to increase customer engagement and account value.
About the role
You'll manage a substantial portfolio of business clients, acting as a key point of contact across their ongoing relationship.
The role combines proactive phone-based account management with face-to-face engagement and will see you working closely with customers to understand their business, payment behaviour and commercial goals.
You'll be expected to build strong relationships, drive retention, identify growth opportunities and ensure customers are getting maximum value from the products and services available to them.
What you'll be doing
Own and grow a large portfolio of business accounts
Build strong relationships with business owners, finance teams and senior stakeholders
Identify opportunities to increase customer spend, engagement and product utilisation
Drive upsell and cross-sell opportunities across your portfolio
Understand customers' payment, cash-flow and operational requirements




Develop account strategies for higher-value customers
Monitor account activity, performance and key commercial metrics
Conduct proactive customer calls and face-to-face meetings
Partner closely with sales, product, operations and customer support teams
Act as a trusted commercial advisor to your customers
What we're looking for
Proven experience in
Account Management, Relationship Management, Customer Success or Sales
Strong commercial instincts with experience growing existing customer accounts
Experience in
payments, cards, fintech, banking, loyalty, rewards, expense management or financial services
is highly desirable
Exposure to merchant services, corporate cards, payment platforms or transaction-based products would be particularly relevant
Excellent communication and relationship-building skills
Ability to build rapport quickly with a broad range of stakeholders
Comfortable managing a high-volume customer portfolio
Strong CRM capability and confidence working with account data and KPIs
Proactive, organised and commercially driven
Comfortable working in a fast-paced, high-growth environment
What's on offer
Melbourne CBD location
Flexible hybrid working arrangements
Competitive salary package
Join a growing Australian technology business
Solid career development opportunities
Collaborative and energetic team environment
Opportunity to work in one of the fastest-growing areas of financial technology
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📌 Sales / Account Manager | Fintech & Payments | Melbourne Cbd
🏢 CircuIT Recruitment Group
📍 Melbourne