Metricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.
* Weekend work is essential * Have Thursday and Friday Off.
Drive business value by delivering essential sales support to the sales team and sales leadership. Self managing key accountabilities to enhance our Regional West sales team performance and customer experience by managing key individual responsibilities and business standards throughout the sales journey. Work in our incredibly stylish and state of the art Geelong Office.
Reporting to the Sales Manager, your responsibilities will include:
Sales, support and process enhancement: Support the sales team in executing the Sales Process with excellence, with a high level of lead capture and qualification of all leads, while utilizing sales technology platforms, including but not limited to Geosite, SQS, CRM and Dynamics365
Customer Service: Provide a quality service to customers visiting the Display or when following up customers to help progress the sales to next stage in process
Display Centre Operations: Assist in the maintenance of Displays to the set standard including stocking, replenishing and ensuring effective presentation of merchandise
Operational Compliance: Uphold Metricon brand and values, ensuring existing procedures, processes and relevant technologies are used correctly and efficiently
Product/Service Information: Support the sales and respond to basic customer queries relating to products and services
Stakeholder Management: Assist Sales Manager where required in the management of internal stakeholders and external stakeholders (Including Developers, Financiers and Land Agents)
Innovation: Contribute ideas that improve the efficiency, effectiveness and productivity of the department through skills, knowledge, process and behaviour; and
House and Land Package Support:



Support the House and Land Manager with creating packages across Regional West in line with packaging directions, as required.
Love Where You Work!
Metricon will offer you:
Work in our incredibly stylish and state of the art Geelong Office
No Two Days Are the Same in this role
Our people are what makes us Australia's leading home builder - #1 Home Builder for the 10th Consecutive Year
Be supported by a Management Team that has a Culture Where You Matter
Values - We're together, We're ready, We Own It and We Do it with Care
On-going learning and development opportunities to help build your skills and reach your potential
We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunities
Attractive housing discounts on our award-winning homes
You Matter! Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your well being
24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; and
Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.
The successful candidate will have:
Current Homes / Land sales knowledge
Previous experience in a fast paced sales support role
Relationship Sales experience
Intermediate PC skills including: Microsoft Outlook, Word and Excel
Ability to set priorities and co-ordinate available time and resources for maximum effectiveness
Effective Time Management skills
Excellent communication skills (verbal, written, questioning and probing)
Ability to work autonomously or as a member of a team
Excellent organisational and time management skills
Motivated in achieving quality results; and
A Positive, Can Do Attitude.
This role requires a national police check to be undertaken by the successful applicant.
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📌 Senior Sales Support Coordinator (Geelong)
🏢 Metricon Homes
📍 Geelong