Oaks Lake Crackenback Resort
are looking for an enthusiastic and service-driven
Food & Beverage Supervisor
to join our team on a
casual
basis.
This role is essential in supporting the smooth operation of our food and beverage outlets while leading a small team to deliver exceptional guest experiences. The successful candidate will oversee daily service, mentor team members, and ensure all service standards are met across breakfast, lunch, and dinner shifts.
Key Responsibilities Include:
Lead and support the F&B; team to ensure professional, efficient, & high-quality service.
Assist with taking guest orders accurately and ensuring guest preferences are accommodated.
Demonstrate menu knowledge and confidently recommend food and beverage options to guests.
Oversee the serving of food and beverages, maintaining professional standards and guest satisfaction.
Deliver exceptional customer service and resolve guest concerns promptly.
Coach and mentor team members, providing guidance, support, and training as required.
Assist with rostering, shift coordination, and workflow planning to maintain smooth operations.
Ensure compliance with RSA, hygiene, and workplace health and safety standards.
Support management with reporting, stock management, and service improvement initiatives.
Shift Details (subject to change):
Breakfast shifts
Shifts during occasional events including weddings, functions and conferences
Rotating roster across Monday through Sunday
Shifts from 7am
Hourly Rates (excluding superannuation):
Monday - Friday: $***** per hour
Saturday: $***** per hour
Sunday: $***** per hour
Qualifications
Successful candidates will have:
Demonstrated experience leading, coaching,



or mentoring a team in a hospitality environment.
Previous experience as a Food & Beverage Attendant, Waiter/Waitress or Bartender.
Current RSA (Responsible Service of Alcohol) certification.
Warm, approachable demeanour with a positive attitude.
Proven ability to deliver high-quality guest service consistently.
Professional presentation and strong communication skills.
Reliability and flexibility to work across a rotating roster, including weekends and public holidays.
If you're enthusiastic, service-focused, and passionate about hospitality, we'd love to welcome you to our team.
Additional information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your qualified growth, wellbeing, and work-life balance:
Career Growth: Learning and developmentprograms to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashbackand discountsat 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Wellness Boost: EAP and tailored wellness support
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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📌 Food & Beverage Supervisor (North Mackay)
🏢 Minor Hotels
📍 North Mackay