Services Australia in Townsville is seeking a Customer Service Officer to support the Child Support program. You will answer incoming calls, gather information, and discuss changes with separated parents to determine assessments.
Outbound calls, system updates, and transparent explanations of outcomes are also part of the role. The position operates in a rostered, hybrid contact centre with working hours typically 8:30am to 5:30pm.
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📌 Hybrid Child Support Advisor | Impactful Customer Help (Townsville)
🏢 Services Australia
📍 Townsville
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