Southern Cross Medical Centre – Hampton Park VIC
Southern Cross Medical Centre is a well established and thriving mixed billing general practice. At our clinic we strive to achieve the best health outcomes for all our patients.
About us
Southern Cross Medical Centre is a well established and thriving mixed billing general practice. At our clinic we strive to achieve the best health outcomes for all our patients.
About the role
We are looking for a part time medical receptionist to work approximately ***** hours per week. We welcome applications from candidates of all genders.
The role of a medical receptionist is varied, at times challenging but always rewarding.
This role will see the successful applicant working permanent shifts at Southern Cross Medical Centre.
Main Duties and responsibilities
Greeting, assisting and registering new patients,
Handling telephone enquiries and making appointments
Processing payments and Medicare claims
Scanning documents
Helping patients in distress by responding to emergencies.
Protecting patients' rights by maintaining confidentiality of medical, personal, and financial information
Maintaining operations by following policies and procedures, reporting needed changes.




Following up on outstanding results and correspondence
General administrative duties as required
Assisting with accounts
Maintaining professional rapport with all patients and health professionals
Any duties requested of the employee by a doctor or a senior staff member
Any other duties as requested by the practice manager
Ensuring the reception area is well maintained, neat and clean.
Essential skills and experience
Excellent computer skills
Reliability with a strong work ethic
Outstanding customer service skills
Ability to work under pressure and in a fast paced environment
Ability to prioritise and multitask
Excellent communication skills and telephone manner
Self motivated and proactive
Ability to work autonomously and in a team environment
Demonstrated initiative and willingness to learn
Knowledge of general administrative duties
Desirable skills and experience
Previous reception experience
Experience with medical software Best Practice
Perks
Uniform supplied
Excellent working environment
onsite parking
Great hourly wage
Employee Assistance Program
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📌 Part Time Medical Receptionist (Melbourne)
🏢 Southern Cross Medical Centre
📍 Melbourne