Secure Agility, a Sydney-based IT managed services and cybersecurity provider, seeks a Service Desk Analyst to handle incidents, service requests and IT inquiries in a fast-paced MSP setting. You will work across multi-client setups, ensuring timely resolutions and customer satisfaction.
Responsibilities include handling tickets, providing end-user support, monitoring systems, and escalating issues when needed, while contributing to onboarding and knowledge sharing.
#J-*****-Ljbffr
📌 Service Desk Analyst Level 1/2 — Flexible Msp It Support (Sydney)
🏢 Secure Agility
📍 Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.