Hills Cardiology Group is seeking a dedicated and professional
Medical Receptionist
to join our team on a
full-time basis
at our Norwest NSW **** location. This is a key position at the front line of our practice, where you will be the first point of contact for our patients and play an essential role in ensuring smooth operations and exceptional patient experiences. As a Medical Receptionist, you will be responsible for managing patient interactions, scheduling appointments, and supporting the administrative functions of our cardiology practice. This role is fundamental to maintaining our reputation for outstanding patient care and clinical excellence.
What you'll be doing
Greeting and welcoming patients in a warm, professional and compassionate manner
Scheduling and managing patient appointments using practice management software
Processing patient registrations and updating medical records accurately and securely
Handling telephone enquiries and directing calls to appropriate staff members
Processing patient payments and managing billing enquiries
Maintaining confidentiality of patient information in accordance with privacy legislation
Coordinating patient flow and liaising with clinical staff to ensure timely consultations
Preparing consultation rooms and ensuring the reception area is clean and welcoming
Managing correspondence and administrative documentation
Supporting the wider team with general administrative duties as required
What we're looking for
High school certificate or equivalent qualification
Previous experience as a medical receptionist or in a healthcare administrative role
Proficiency with practice management software and Microsoft Office applications
Excellent communication and interpersonal skills with the ability to interact professionally with patients,



clinicians and colleagues
Strong organisational and time management skills with the ability to prioritise multiple tasks
Attention to detail and accuracy in record-keeping and data entry
Knowledge of patient privacy and confidentiality requirements, including understanding of relevant legislation
Professional telephone manner and customer service orientation
Ability to work independently and as part of a team in a fast-paced setting
Current Working with Children Check (or willingness to obtain one) is preferred
What we offer
Working at Hills Cardiology Group, you will be part of a dedicated healthcare team committed to delivering exceptional cardiac care to our community. We offer a supportive and collaborative work environment where your contribution is valued and recognised. Our benefits include competitive remuneration, professional development opportunities to enhance your skills and knowledge, and a commitment to maintaining a positive work-life balance. We foster a culture of respect, teamwork and continuous improvement, and we are committed to the wellbeing and career progression of all our staff members. We welcome applications from all candidates and are committed to providing a supportive recruitment process.
About us
Hills Cardiology Group is a leading cardiology practice serving the North-west, Western suburbs and surrounding areas of Sydney. Our team of experienced cardiologists and healthcare professionals is dedicated to providing comprehensive cardiovascular care to our patients. We are committed to clinical excellence, patient-centred care, and maintaining the highest standards of professional practice. Our values centre on compassion, integrity, and a genuine commitment to improving the health outcomes of the individuals we serve.
#J-*****-Ljbffr

📌 Medical Receptionist (New South Wales)
🏢 Hills Cardiology Group
📍 New South Wales