Must Have Skills:
Understanding of the ContactCenter domain
5+ years of total experience
2+ years of hands-on Cyaraexperience
Robust experience with:
Cyara Velocity
Cyara Pulse
Cyara Cruncher
Cyara Automated RegressionTesting
Voice and Digital ChannelAutomation
Nice to Have Skills:
Detailed Job Description
Experienced
CyaraAutomation Tester
to support the testing and validation ofenterprise ContactCenteras aService (CCaaS) platforms.The ideal candidate will have expertise in using
Cyara Velocity,Pulse, and Cruncher
to automate customer journey testing acrossvoice, IVR, digital, and omnichannel customer serviceenvironments.
Therole will work closely with Solution Architects, Business Analysts,Developers, and Business Stakeholders to ensure high-quality customerexperiences across contactcentertechnologies andintegrations.
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📌 Test Lead With Contact Center And Cyara (Melbourne)
🏢 XPT Software Australia Pty
📍 Melbourne
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